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When Chase Sapphire to United mile transfers *aren’t* instant

by on Mon November 26, 2012 • No Comment

One of the best features of the Chase Sapphire Preferred® Card and its business credit card siblings the Ink Bold and Ink Plus, is the ability to transfer points 1:1 directly into your United MileagePlus account free of charge, and almost always instantly.

We say almost because it’s coming to light that occasionally those transfers can take several days, or need some hand holding, as reported on FlyerTalk. Here’s when it’s happening and how to deal with it…

  • You attempt more than 3 transfers into United in a day. In this case, a fraud protection block is put in place and you’ll probably have to call Chase at the number on the back of your card to have the block removed.
  • A random systems issue holds it up. In this case, call Chase at the number on the back of your card to try and sort it out. If that doesn’t work, and you have an award reservation on hold that needs the miles right away, call United and see if they can patch in a Chase rep. Then, the Chase rep should be able to escalate later to get the transfer forced through. Not ideal, and probably involves a lot of calls, but experience says it can be done. The key is, Chase, not United is the one that approves and forces it through.

Remember, you’re only supposed to make transfers into your own or the account of an authorized user of your card, so don’t try to do otherwise.


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Chase Sapphire Preferred® Card

Miles dont expireas long as card is open
Learn more

Partner Offer

50,000 bonus points

Intro Offer

$0 introductory annual fee the first year, then $95

Annual Fee


Foreign Transaction Fee Waived

Yes - transfer to United MileagePlus, Southwest Rapid Rewards, Marriott Rewards, and more

Points Can Transfer to Airline Miles ?

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