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How to Use Capital One Miles for Flights And Travel

by on Fri December 29, 2017 • 4 Comments
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If you hold the Capital One® Venture® Rewards Credit Card or the Capital One® VentureOne® Rewards Credit Card, you know that you’re earning miles towards travel rewards every time you use the card. Each mile equates to cash you can use to either book a trip, or pay off a travel purchase you already made. When it comes time to use those miles, what is the easiest way to redeem them?

Capital One offers different ways to use your Venture® or VentureOne® Rewards towards your next trip, and you’re not just limited to airline tickets. If you’re ready to redeem your miles, here’s how to complete it online.

Step by step guide

Step 1: Login to your Capital One account

To access the Capital One Travel Rewards Center, you must first login to your Capital One® account. Start by visiting their website at capitalone.com, and sign into your credit card account using your username and password.

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Step 2: Select your Capital One® Venture® Rewards Credit Card or your Capital One® VentureOne® Rewards Credit Card

Once you have logged in and verified your identity (if necessary), you will be taken to your home screen, where all your accounts will be visible. To get to the Travel Rewards Center, select your Capital One® Venture® Rewards Credit Card or your Capital One® VentureOne® Rewards Credit Card on the page.

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Step 3: Click on your miles balance on the top-left corner of the screen

When you select your Capital One® Venture® Rewards Credit Card or your Capital One® VentureOne® Rewards Credit Card, you will be taken to your account summary page, which shows all your recent transactions, balance statement, and reward miles balance. To see your reward options, click on the miles. This will take you to your rewards page.

Step 4: Select your reward type: Redeem Travel Purchases or Book a Trip

The rewards page will show you all the rewards available for your miles. Although you could elect to receive a gift card, cash, or use the rewards for other options, the best use of your miles is paying for trips in the Travel Rewards Center.

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You have two options to redeem rewards. If you have already paid for your trip using your qualifying Capital One® Credit Card, you can select “Redeem Travel Purchases” to find the charge and apply miles towards it. Miles are valued at one cent each – to cover a $150 travel purchase in miles, you would need 15,000 miles. You can only Redeem Travel Purchases if you have enough miles to cover the amount – you can’t do a partial redemption if you go this route.

If you have not yet booked your trip, or want to use cash and miles to cover your trip, you should click on “Book A Trip” to go to the Capital One® Travel Rewards Center.

Step 5: Search for awards on the Capital One® Travel Rewards Center

The Capital One® Travel Rewards center is your hub to use your miles toward a trip. Your miles can be used towards flights, hotels, rental cars, or a combination of all three. In addition, if you do not have enough miles to book a full trip, you can use part of your miles to offset the cost of your travels. Below, we’ll go over how to book all three rewards.

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How to book airline rewards

To book airline rewards, select the “Flight” tab on the award center main page. You can search for a round-trip flight, one-way flight, or a multiple destination flight. Start by typing in your departure city, destination city, preferred dates, and number of travelers. Under “more options,” you can select additional options, such as preferred airline and class of service (Economy, Premium Economy, Business, or First Class).

When you click “Search Now,” you will arrive on the Flight Search Results Page.

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The Flight Search Results page will show you all of your flight options, 25 at a time. This can be further filtered by airline, number of stops, flight times, or flight number (if you know you want to be on a certain flight).

The Flight Search Results will search for the cheapest flights by default. This means your first options may be Basic Economy flights, which limit your carry-on items, seat selection and upgrade options. Basic Economy flights can be identified by the red terms and conditions under “Economy.”

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To find regular economy flights, you can either click on the “Price” menu option at the top to find more expensive regular economy fares, or search deeper in the results to find where regular economy flights begin. When we searched on our itinerary, we had to go 12 pages in before we could find regular economy flights.

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When you have found the flight you want, press the green “Select” button. This will take you to the confirmation page, which will give you the total price you will pay. If this is what you want, click the “Add to Itinerary” button. Otherwise, click on “Back to Flight Results” to find other options.

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From here, you’ll move on to the shopping cart screen, which will give you pertinent details about your flight. This not only includes flight numbers and itineraries, but information about carry-on bags, checked luggage costs and elite qualifying miles earned.

This is your final chance to change anything about your itinerary, or add a hotel or rental car to your itinerary. Remember: you can pay for your entire itinerary using Capital One miles, or with a combination of miles and cash.

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If you are ready to move forward, move to the bottom of the page where you will find the “Begin Checkout” button. This is where you will put in your flyer information and pay for your trip in either miles or cash.

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How to book hotel rewards

Booking hotel rewards through the Capital One® Travel Rewards Center is very similar to booking flights. On the homepage, start by clicking on the “Hotels” tab, and entering your destination and preferred check-in and check-out dates. Then, click on “Search Now” to see all your options.

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You can filter by hotel name, star rating, or amenities (like on-site gym, parking, or pet-friendly), as well as sort by name, star rating and price. If you are looking for a hotel near a certain attraction or destination, you can also search on a map to find the best option for you.

The Hotel Search Results page shows you the lowest price available for your hotel room – not all the options available. Once you have found your hotel, click on “Choose Room” to find the rooms you can book.

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When you have made a decision, select the “Book This Room” option. This will take you through the checkout process, exactly like booking a flight.

How to book rental car rewards

If you need a rental car, you can also book that through the Capital One® Travel Rewards Center using your miles. To rent a car, select the “Car” tab on the homepage and type in your pickup location, pick up and drop off dates, and select the driver’s age. Then click on the “Search” buttons to see your options.

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You can filter your selections by options, type, and rental car company. You can also sort the list by car type, rental company and price. When you find the right option, click on “Book This Car.” You will then be taken to a confirmation screen to add it to your cart.

Once you add it to your itinerary, you will check out the same way you would for either a rental car or a hotel booked through the Capital One® Travel Rewards Center.

Questions and Answers

  • Can I book any airline through the Capital One® Travel Rewards Center?
    No; your options are limited through the Capital One® Travel Rewards Center. You can’t book low-cost carriers, or airlines that are not on global distribution systems (like Southwest Airlines). However, you do have two options to book those flights.Your first choice is booking the flight of your choice on your own and pay for the charge on your Capital One® Venture® Rewards Credit Card or the Capital One® VentureOne® Rewards Credit Card online with miles. Qualifying travel purchases includes airlines, hotels, rail lines, car rental agencies, limousine services, bus lines, cruise lines, taxi cabs, travel agents and time shares. Your miles are still valued at one cent per mile.The other option is calling the Capital One® Travel Rewards Center at 1-800-228-3001 to either request a credit from your miles, or get assistance in booking a flight. You will be charged $25 per ticket for up to three tickets if you book your flight over the phone with a travel agent. However, if you call the rewards center to request a credit from your miles this does not result in a fee.
  • Are there any blackout dates I need to know about?
    Capital One rewards do not have any blackout dates, but your flight choices may be limited. In addition, prices for award flights may be more expensive when booking through the Travel Rewards Center than through other sites. Be sure to research all of your options before settling on one.
  • Will I still receive my free checked bag for holding an airline credit card?
    Possibly not: most credit cards require you to book your flight with your airline credit card to receive one free checked bag. Because you are paying for your flight with either Capital One miles, or a combination of miles and your Capital One Credit Card, your checked luggage waiver may not apply.
  • Will I get frequent flyer miles when I book a trip through the Capital One® Travel Rewards Center?
    Yes! Flights booked through the Capital One® Travel Rewards Center are treated as regular airline tickets and not reward tickets, which means you can keep any airline miles and elite qualifying miles you earn with your status.
  • If I book a rental car through the Capital One® Travel Rewards Center, will I get collision insurance through my credit card?
    It depends on the terms and conditions of your credit card. While World Mastercard® credit cards issued by Capital One extend rental car coverage to those who have paid for their rental with their card or miles if they decline the insurance company’s collision damage waiver, those who hold the World Elite Mastercard® or Visa Signature® may not qualify for coverage. If this is one of your concerns, check your credit card terms before booking your rental car.
  • Can I transfer my Capital One miles to someone else or another program?
    No; although your account may be eligible to transfer rewards, transfers are only permitted between certain Capital One rewards accounts and not all rewards products are eligible for transfer. You can’t transfer your miles to another airline program or another person.
  • Can I book a flight or hotel for someone else using my Capital One miles?
    Yes! The best way to do this is to purchase the trip using your Capital One® Venture® Rewards Credit Card or the Capital One® VentureOne® Rewards Credit Card direct from the supplier, then using the miles to pay for the charge on your card.
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Chase Sapphire Preferred® Card

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Partner Offer

50,000 bonus points

Intro Offer

$0 introductory annual fee the first year, then $95

Annual Fee

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Yes - transfer to United MileagePlus, Southwest Rapid Rewards, Marriott Rewards, and more

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"These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered."

4 thoughts on How to Use Capital One Miles for Flights And Travel

  1. Steve O

    What happens if we have to cancel or something happens where we can’t make the trip?? I haven’t been able to find anything about refunds, transfers, etc…
    Thanks!!

    Reply
  2. Zack

    After booking my flight, when/how do I get my ticket? There’s no confirmation number that I can use on the airlines app.

    Reply
      1. MileCards.com

        @Rebecca – It’s the same as if you bought a ticket any other way – you’re paying with your card, so the airline doesn’t think it’s a ‘points ticket.’ Capital One just erases the charge for the ticket from your statement when you decide to use points to erase it.

        Reply

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