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Who can use the new Delta ONE at LAX priority check-in?

by on Wed June 10, 2015 • 15 Comments


Note: As of May 2017, Delta has left Terminal 5 at LAX and is now at Terminals 2 and 3, with the Delta ONE check-in area not yet constructed.

Delta has a brand new super-premium check-in area at Los Angeles International Airport called Delta ONE at LAX that caps off fresh renovations of Delta’s Terminal 5, including an expanded SkyClub and new restaurants. You can read all about the facility here.

Delta ONE at LAX check-in is completely different from the traditional elite priority check-in area known as Sky Priority.

It has its own private entrance from the curb, a quiet waiting area, and an elevator with direct access to the security checkpoint line.

And it’s only available to a select group of fliers.

To access the facility, you’ll need one of the following:

  • A seat in the Delta ONE (business class) cabin on a nonstop flight to New York – JFK or an international destination that’s more than 6.5 hours away
  • A Delta flight that connects to a Delta ONE international flight via another airport or a SkyTeam international first or business class flight
  • A seat in regular first or business class on a Delta flight, but only if you pay a $350 fee for Delta’s unadvertised ‘VIP Select’ service which includes an escort to the SkyClub lounge

Upgrades are OK for access as long as they’re confirmed before you arrive at the airport, and mileage tickets are valid as well as long as they’re in the required premium cabin. And companions are only allowed if they’re in the same reservation as you. No bringing your work buddy from coach through the experience.

Here are some examples of when you can and can’t get in…

  • If you’re connecting to SkyTeam partner Aeromexico in business class, you can use the premium check-in.
  • If you’re connecting to SkyTeam partner Air France or KLM in business class, you can use it.
  • If you’re flying or connecting to Delta ONE business class on an international flight to say Europe, Asia, Africa, or southern South America – you can use it.
  • If you’re flying first class on a purely domestic trip to Atlanta, you can’t use it, even if the plane has an international style Delta ONE cabin.
  • If you’re connecting to a Delta ONE flight LAX-SFO-JFK you won’t be able to use it, as Delta requires a non-stop flight if you’re headed to JFK.

Elite status has nothing to do with whether you can use the facility or not. If you’re a Delta elite and don’t meet the reservation requirements, you can use the usual Sky Priority elite check-in lobby.


How does it stack up?

American Airlines has a similar setup at LAX called Flagship check-in.

That check-in experience offers a personal escort of you and your bags to the front of the security line and is available to:

  • Passengers in 3-cabin first class on American Airlines flights (that includes flights to New York-JFK as well as some international flights, like to London and soon Sydney) or connecting to 3-cabin first class on a OneWorld flight
  • Concierge Key members of American AAdvantage
  • Passengers who pay $250 for ‘5 Star Service‘ on top of their business or first class reservation

While Delta won’t have someone carry your bags to the very front of the line like American, Delta’s access policy is much more liberal.

There are almost 30 seats in Delta ONE on many flights to JFK versus just 8 seats in first class on American’s flights, and for international flights you don’t have to be ticketed in 3 cabin first class.

You just need to be flying in business class, which is much more common for business travelers.

United will be building a Global Services check-in facility with similar features, and will offer access to its Global Services members in any cabin and all passengers flying in 3 cabin first class. A business class ticket without Global Services status isn’t enough to gain entry.

So if you’re flying on an international business class ticket, or one to New York JFK, only Delta will give you access to a VIP priority check-in experience at LAX.


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15 thoughts on Who can use the new Delta ONE at LAX priority check-in?

  1. Susie

    If I am flying first class from LAX to Cancun (terminal 2) do I get Delta One personal access or do I just get Sky priority?



      @Sam – It wouldn’t, though you’re not missing much because Delta doesn’t have the Delta ONE facility open right now, as it just moved to new space in terminals 2 and 3. No word on exactly when it will return.


      @Paul – Yes but it’s not worth the hike. Better off checking in at TBIT and getting more time in the better lounge there. No special security priority for using the Delta One private checkin.


      @Stephen – Guessing no – as it’s only advertised for the JFK-LAX and international flights. Delta sometimes puts planes with Delta ONE seats on certain flights, but the service on board is no different than regular domestic first class, and not all flights during the day get the Delta ONE seats. So in those cases, they’re not marketing the route as Delta ONE and you wouldn’t get access.

  2. Ross Koepp

    Hello –

    We have First Class Tickets, non-stop from LAX to Orlando MCO airport. What type of accelerated check-in do we get at LAX? At Orlando (on our return flights)? Do these entitle us to accelerated check-in through TSA at one or both?

    Thank you.

    Ross K

    1. Ross Koepp

      Okay so no real advantage then. Do they at least have a First Class Check in-line at the Delta Counters for First Class? Thanks for your quick response.


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