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Do credit cards cover Silvercar or Relay Rides rental damage?

by on Thu February 19, 2015 • No Comment

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Silvercar and Relay Rides are two fast growing ways to rent nice quality cars at a reasonable price.

Silvercar only rents brand new Audi A4s (in silver paint) with locations near several major airports, while Relay Rides lets you rent vehicles directly from private owners, arranging a pickup at a mutually convenient location.

But if you rent with them, you need to be extra vigilant about insurance coverage, as simply using your credit card and relying on its coverage may not be enough.

Here’s the rundown….


Silvercar has four types of coverage you can purchase when you rent:

  • Comprehensive ($49 per day). This covers just about everything, and might be overkill.
  • Personal accident, personal property ($7 per day). This handles you getting hurt, or things you own, like your baggage getting damaged or stolen.
  • Collision, loss damage waivers ($28 per day). This covers damage to the vehicle you rent.
  • Supplemental liability insurance ($14 per day). This keeps you covered in case you hurt someone else or damage someone else’s property while driving, and they go after you for damages.

With Silvercar, there’s a good chance your credit card will handle the collision damage in the same way a traditional car rental would get coverage. Audis are luxury cars, which some credit card coverage excludes, but it’s worth a call to check.

Most luxury exclusions are designed for cars that cost $50,000 or more, and a reasonably appointed A4 doesn’t cost that much, so it may be okay.

You can see more tips about credit card rental car coverage exclusions here.

For liability, no credit card will help you out, and that’s no different than any other rental car company.

And personal accident / property insurance is something you may well have handled by your own health or home insurance.

Relay Rides

Relay Rides includes liability insurance of $1 million on all rentals, so you don’t have to worry about damage or injury to others.

It doesn’t provide any option for personal injury or damage. So if you get hurt or anything you own gets damaged or stolen, you’ll have to rely on your own personal insurance policies, which most of us have for the big stuff anyway.

For damage to the vehicle you rent, Relay Rides offers two levels of coverage:

  • Premium, which covers damage with a $500 deductible, and often runs about $50 a day.
  • Basic, which covers damage with a $2500 deductible, and often runs about $20 a day.

There are no $0 deductible options.

The bad news is if  you decline coverage, it’s very unlikely your credit card collision coverage will handle things, as Relay Rides isn’t usually considered a rental car merchant by credit card companies.

But it’s possible your personal auto insurance may cover damage if you have a collision policy which handles other vehicles, so best to get in touch with your insurance company to see what qualifies.

The issues is Relay Rides tends to target customers who don’t have a car to begin with. So when you see a low price from Relay Rides, make sure you think about the extra insurance charge, and choose the appropriate coverage.


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