US Airways companion ticket fine print de-mystified

by on Mon March 18, 2013 • 173 Comments
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photo-3The $99 US Airways companion ticket that comes each year for US Airways Dividend Miles World MasterCard holders is a source of confusion for a lot of people. That’s because it’s loaded with fine print, but if you use it right you can save hundreds of dollars on your next trip.

If you meet the requirements, it will let you bring along up to two companions on a trip for $99 each, while you pay the normal airfare of $250 or more.

So what are the catches? Well, we combed through the fine print and these are the ones that matter…

  • It’s only good for round trip travel in the lower 48 United States – no Hawaii or Alaska
  • You must call-in to make the reservation at least 14 days in advance
  • The base ticket you buy must have a roundtrip airfare of at least $250 – and it must be a basic roundtrip – you must return home from your destination city
  • You must use your US Airways MasterCard to make the purchase
  • You can bring up to 2 passengers at the $99 special fare, but all three of you must travel at the same time
  • You can’t travel on the specified blackout dates listed here (these generally include major holiday periods and sporting events in select cities like the Super Bowl)
  • You must mail the physical certificate to US Airways after making your reservation – this is NOT an electronic voucher
  • If you change the date or cities of your trip, you may lose the $99 benefit on that itinerary

But other than that your’e in good shape. One of the surprising things is there is no specific fare bucket you have to find to be able to book the companion ticket. Usually deals like this require availability in the very lowest discount fares. But here, you just need to find a fare of $250 or more that has enough seats for the 2 or 3 of you.

What about the merger? Your companion ticket benefit remains in place for now – the Dividend Miles MasterCard will remain the same until 2015. After that, Barclays will send you a new American AAdvantage card with the same account number. We’re not sure the companion ticket benefit will remain after that, but there is a good possibility it will, as this new American AAdvantage card will be separate from the one Citibank issues.

> Click here to apply for the U.S. Airways Dividend Miles World MasterCard

The offer in the link above is the best available at the time of this article.

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173 thoughts on US Airways companion ticket fine print de-mystified

  1. Etienne

    I received my card in the mail with the usual legal paperwork, but no voucher. Is the “Welcome Kit” containing the voucher mailed separately? Do they wait until I pay the annual fee before mailing the voucher?

    Reply
  2. Kevin

    Can the companion tickets be used for lower 48 to Canada? Although the companion ticket will no longer be available in 2015 will the ticket received in 2014 still be eligible to use in 2015?

    Reply
    1. MileCards.com

      @Kevin – Yes they can be used to Canada, and yes the certificate you receive this year will be valid for much of 2015.

      Reply
  3. Mike

    What options are there if the primary ticket holder has a last minute conflict/emergency and cannot make the flight. This emergency can be verified as it was the passing of a family member and he is able to show the death certificate if need be. Two companion certificates were purchased with the primary ticket holder.

    From previous threads I believe the companion tickets will be cancelled if the primary doesn’t show. I was thinking of these three options and wanted to see if you had any insight:

    1) What if the primary ticket holder shows up and gets a boarding pass but does not board the plane? Will the return tickets for the companions be cancelled?

    2) What if the primary ticket holder gets on the first flight, but takes an earlier flight home, and is not present for the originally booked return flight with the companions?

    3) What options are there for “splitting the record” or “reservation” if it is the primary ticket holder that is not going to be able to make it.

    Thanks

    Reply
    1. MileCards.com

      @Mike – It might be possible to split the record, and then get away with the others traveling, but no guarantees on the return. The only foolproof thing would be to get a full refund of all tickets due to the death certificate.

      Reply
      1. Kim

        my boyfriend has to cancel his flight but we booked as his companions. Is there a way for us to fly without him? Is that what split the record means? Could we check him in and then just have him not board? We both companion tickets and don’t know if there is anyway around it. He wants to keep the return but if he doesn’t actually take the outbound isn’t that cancelled? Thanks for any help!

        Reply
        1. MileCards.com

          @Kim – You can try but it’s most risky for the return since he didn’t fly the outbound, which could get the whole thing cancelled. Probably best to just pay change fees or rebook from scratch.

          Reply
  4. C.C. Wilson

    Can a companion certificate be issued in a dependent’s name. I was told last year by a US Airways rep that it could, if the request is received by them in advance of the issuance date. Now I am getting the run-around.

    Reply
    1. MileCards

      @Rosmarie – It is mailed with your welcome package. If you lost it you can call Barclays on the number on the back of your card to request a replacement.

      Reply
  5. Casey

    Is the $250 minimum the price of the round trip ticket? Or is it the price of the one way portion?

    Reply
  6. james

    i’m thinking about applying for the us airways card in-order to take advantage of the companion ticket. my flight would be in early oct. if i sign-up for the card now and wait 6-8 weeks, the companion certificate won’t arrive until end of august. by then, the prices on flights might have gone up substantially. am i able to purchase my one full-price ticket now (using my new us airways card that i’ll get) and “add” my companion later on when i receive the certificates in the mail? or do they BOTH have to be secured at the same time? Thanks!

    Reply
    1. MileCards

      @james – You need to do both at the same time unfortunately. Maybe do some math to see how much fares have to go up to make it not worth it? If it’s $350 now you’re paying $700 for 2 seats. If it goes to $500 you’ll pay $500 + $89 for 2 seats, so saving over $100.

      Reply
    1. MileCards

      @Sam – Unfortunately no they are not, and this year is the last year you will receive a voucher as they are phasing it out.

      Reply
      1. ed

        We want to use the companion ticket to fly from phx to spokane and then seattle to phx (we are driving from spokane to seattle) is this allowed?

        Reply
        1. MileCards

          @ed – Unfortunately no, they only let you book simple round-trips with the companion voucher.

          Reply
  7. TMH

    I probably know the answer but here is my situation.
    Two relatives live in Atlanta and I live in California. I would like to use the companion passes to give the two Atlantans a RT ATL/LAX. I will be in Atlanta so I would travel with them to LAX but not make the return. Can they still fly back to ATL if I am not with them?

    Reply
    1. MileCards

      @TMH – Officially no, you’re supposed to be on that return flight. If you want to gamble a bit you might be able to check in for the return and well, people do sometimes miss flights.

      Reply
  8. Jeff

    Could I use the companion tickets for a flight ‘purchased’ with American Express Miles? Or does the flight used for companion tiks have to be purchased using the US Airways Barclays card?

    Reply
    1. MileCards

      @Jeff – The flight needs to be purchased over the phone with a US Airways agent, so unfortunately you can’t ‘purchase’ it with other points like Amex.

      Reply
  9. Komal

    I’ve heard that I as well as my traveling companion can earn miles for flights using the companion certificate. Can we bank our miles for the flight to our AAdvantage account or do we have to bank the miles to our Dividend miles account? Also, I assume the companion certificate can only be used on USAir metal and not AA codeshare flights? Thanks.

    Reply
    1. MileCards

      @tim – Yes, you can use your miles to book a ticket for anyone you’d like, regardless of whether you’re flying.

      Reply
  10. Sam

    I bought tix to go to California on my usairways card and used my companion voucher to get two more tix for my friends to go with me for the $99 plus taxes. I may not be able to go now due to work. If we still keep our reservation, check in and we print our boarding passes and I “eat” my ticket as the cardholder, are they able to still deny my companion ticketed passengers boarding onto the plane? Also, not recommending this but what if they took my printed boarding pass and checked in with their tix and id’s and then one of them used my boarding pass to get on the plane? do we really have to go to such lengths for them to be able to fly without me?

    Reply
    1. MileCards

      @Sam- Unfortunately they will cancel your friend’s tickets if you don’t show. They’re pretty explicit that the primary traveler and all companions must be on the plane together. They might be able to fly out but the return will be cancelled. One way around it might be to have your reservation record split ahead of time, that way the system no longer sees you as attached to them. No guarantees there, but some have had luck with agents splitting records.

      Reply
  11. Dee

    My daughter is getting married in Hawaii wanted to use the companion ticket WOW! Not happening! Why dont they tell U this before U purchase the ticket!!!!!!!!!!!!!!!!!!!!!!!!!!! POOOOOOOOOHHHHHYYYYYYYY on the card!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! As U see does not honor Hawaii or Alaska!!!!!!!!!!!!!!!!!!!!! Not fair!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very dissapointed

    Reply
  12. tim

    can I use my companion certificate with my miles instead of having to buy a ticket, since I have plenty of miles.

    Reply
    1. MileCards

      @tim- Unfortunately the companion ticket is only valid for tickets paid in cash, with a $250 or higher fare.

      Reply
  13. Rob

    I got the credit card in sept 2013. I recieved the voucher in oct 2013. We want to travel in nov 2014, but voucher expires oct 31, 2014. We will not get next years voucher until after our planned travel. Is there anyway to get dates changed on current voucher to allow us to use for travel in nov 2014? Or is it possible to just book with current voucher and hope they never notice expiration date?

    Reply
    1. MileCards

      @Rob – Unfortunately in our experience that isn’t possible, but you’re welcome to give them a call and give getting a new voucher a try.

      Reply
  14. Elaine Anderson

    Just received my certificate for the $99 companion ticket to use on usaiways. We will be traveling in January to Key West……….I understand the merger with AS will be taking place in 2015………Will I lose my usairways companion ticket, should I book now and lock it in and can I book my travel on AA since the fares appear to be cheaper than usairways? Thanks so much, Elaine

    Reply
    1. MileCards

      @Elaine- Your certificate will be valid all the way through the expiration date on the certificate regardless of the merger.

      Reply
  15. George

    I signed up for the US Airways MC in July of 2013. The companion certificate I received with my welcome pkg was good thru April of this year (not sure why it would be short of 12 months). Anyway, as plans sometime go, my family just decided it would work for us to use a certificate for travel in late July of this summer. Could I request a new cert (or an extension on my existing one) that would be effective for a purchase now? Or, must we wait until the “official” renewal time in July, if it’s exactly one year? Of course, that would probably cause a problem with the advance purchase requirement and preferred flight availability. By the way, is there a 2 – 3 month gap for everyone or was my application just bad timing?

    Thanks, great website!

    Reply
    1. MileCards

      @George – Unfortunately looks like there is a gap for everyone. For example, someone wrote in with an account with an April anniversary, and the certificate requires the ticket to be purchased by the end of November for travel up through February. Not a friendly feature.

      Reply
  16. Rob

    Hello,

    I am currently scheduled to travel as a companion on a flight with a friend this coming weekend. He booked the flight using his card / voucher so he is the primary passenger. Due to a last minute issue I may not be able to go on the trip anymore. If I don’t end up going, I just wanted to confirm that won’t impact his flight / ticket.

    Thanks.

    Reply
    1. MileCards

      @Rob- It shouldn’t be an issue. It just means he won’t be able to use that companion voucher again. There was no discount on his ticket so no reason for them to raise an issue with you not going. If you want to play it real safe, he can call and ask to have your reservation ‘split’ from his so they are in separate records, but it’s not necessary.

      Reply
  17. Shan

    Is the companion ticket still renewed annually? Was just approved for one, but the description states “one companion certificate for 2 companions”

    Reply
    1. MileCards

      @Shan – Yes, you still receive a fresh certificate each renewal year after you pay the annual fee.

      Reply
  18. Tim

    I booked travel using the $99 companion couple a bit over a month ago for a trip to San Francisco in late July. As the cardholder I am traveling along with my daughter and a friend of hers. We are learning now that the friend may not want to go. I am hoping it is possible to have my wife take the friend’s place without incurring extra charges. If this is possible how would I go about making the change?

    Thanks.

    Reply
    1. MileCards

      @Tim – Unfortunately you can’t change the name of the passenger traveling once a ticket is purchased and that companion certificate is spoken for. Your best bet is to ask US Airways to ‘split’ the reservation so her friend is on a separate record.

      That way if she doesn’t show up it won’t try to cancel your reservation. You can say she got sick or something at the airport if they ask. Since you’re the primary ticket holder you should be fine with her not showing. They care that you’re the one flying so it’s unlikely they will do anything to your or your daughter’s tickets if she doesn’t show.

      But tell that friend to take you up on the great deal you’re offering!

      Reply
      1. Tim

        Although I sent in my physical certificate by mail within 24 hours weeks ago I have heard no word from US Air. Will I be getting an email or letter with flight info? And even though we are still months away from travel it’s not possible to substitute my wife for the friend – not sure I understand the rationale there.

        Reply
        1. MileCards

          @Tim – They usually don’t send any response after you send in the voucher. You can call and double check your reservation but no reason to think it’s gone awry.

          As for the substitution…they make you forfeit the $99 fare if you make any changes. Though even if you had purchased a ‘regular’ fare none of the US airlines let you change the name of someone and substitute it. They’ll make you cancel the original ticket, losing a big change fee in value, then buy a new one.

          Why remains a mystery, but it’s the policy of all the airlines. Southwest at least doesn’t have fees for refunds.

          Reply
  19. Maria

    I had two questions about the companion ticket. It says blackout dates apply and thats what US air said when I call them but their website does not have any blackout dates past 2014. Does anyone have a current companion ticket that was mailed to them and could tell me what the blackout dates would be for March – April 2015?

    Also, how long does it take for the companion ticket to be mailed to you after you open the card? Any experience with that?

    Reply
    1. MileCards

      @Maria- The current blackout dates for March / April 2015 are:

      Mar 15, 20, 22, 26, 27, 29, Apr 2, 3, 6, 12

      Apr 7 from Indianapolis
      - Apr 30, May 1 to Louisville

      Typically the welcome package is sent 2-4 weeks after you open your account.

      Reply
      1. Maria

        If something is not in the blackout date and it still has availability, can they deny your request for a companion ticket? Let’s say I want to travel March 28th and return April 5th. They are both AROUND blackout dates but not actually on them.

        Reply
        1. MileCards

          @Maria – No problem with that. They just don’t want your flight itself to take place on one of those days.

          Reply
  20. Lee

    My wife and I want to use a companion certificate to drop my son off at college. That would mean the three of us would fly up together, but only my wife and I would fly back. So what would happen on the return trip, that our son would not be on? Would we be prevented from boarding without him, or would we be back-charged for a full fare for his flight up, because he isn’t with us, taking up a seat on plane on the way back?

    Reply
    1. MileCards

      @Lee – Try calling them and have your son put into a different reservation, or ‘PNR’ as they call it. Ask if they can ‘split the record’ so he’s separate. That way if he misses the return it won’t be tied to your reservation. Though wouldn’t tell them you are planning on him missing the flight.

      Reply
      1. Lee

        I will give it a try but I don’t think they will allow that – all the reservations have to be made at once, all the passengers must be on the same itinerary, and all must travel together. So I think all will be in same PNR. So assume the same PNR. What happens, practically speaking, if, on the return trip, only two of the 3 show up? Why would they care, and, even if they care (just to make it more difficult to use companion tickets, for instance) what would they do? Not let us board? Try to charge us?

        Reply
        1. MileCards

          @Lee – Yes, when you first book you have to keep all the passengers in one reservation. But after it’s ticketed, call back and request to separate your son from the reservation. They’re pretty good about that.

          Reply
        2. ST

          If your son will only miss the return leg of the flight, you do not need to do anything – the two of you just show up at the airport and board, nobody will care that your son is not there. The problem is if your son would miss the first (outbound) leg of the flight – in that case, his return ticket would likely be cancelled.

          Reply
          1. Lee

            OK, now things may have changed for our schedule and it is possible that NONE of us will make the return trip – we may have a business trip to attend to so may stay over. I realize we can’t change the tickets we have, and that’s OK, but if none of us show up for the return trip, will they try to impose some sort of after-the-fact charge for the first leg, that we all did fly?

  21. HH

    Hello, I will be calling the Reservations number within the next few days to book travel with my $99 companion certificate. I had a few clarifying questions, though. I am looking to purchase roundtrip tickets for myself and one companion. Is it $99 each way or is it $99 total for the companion’s travel (plus taxes)? I understand that the base ticket I buy must have a roundtrip airfare of at least $250, but does this mean that each way must be $250 (pre taxes) or does the round trip total have to be at least $250 (pre taxes)? I look forward to hearing from you. Thank you.

    Reply
    1. MileCards

      @HH – The prices for both are for the roundtrip cost. $99 roundtrip for the companion and $250 minimum roundtrip for your airfare.

      Reply
  22. Mark

    What about purchasing an unrestricted coach ticket for the primary? Does that imply that the companion tickets are also unrestricted (changeable)?

    Reply
    1. MileCards

      @Mark- Unfortunately with the companion certificate if you make any change you will lose the $99 fare for the companion and have to pay the full fare.

      Reply
  23. Miles Silverman

    1. As a Silver status preferred Dividend Miles member, will the miles flown on my full price ticket still count toward my preferred miles status when using this certificate to buy a companion ticket for my wife?
    2. Will we still be eligible for upgrades to first class seats (within the normal 48 hr window) with both tickets, just like when we fly on 2 full fare tickets?

    Reply
    1. MileCards

      @Miles Yes – you will earn miles as usual and the usual Preferred upgrade rules apply for these tickets.

      Reply
  24. Nancy

    Can you use a companion fare as part of the airfare portion of a vacation package or does the entire package need to be paid for with a credit card?

    Reply
    1. MileCards

      @Nancy – The entire ticket must be paid for on its own, not part of a package to get the Companion fare.

      Reply
  25. BrianL

    My anniversary date will be March 15, 2015. Can I use the companion ticket for travel dates of May 5, 2015, but purchase the tickets prior to my anniversary date? In other words, purchase my ticket before the anniversary date with my travel date later, or do I have to wait until I get the certificates and then book the tickets?

    Thanks

    BiranL

    Reply
  26. Beth

    Hello, my mastercard came in the mail about 3 weeks ago but I have not received companion tickets. When will I be receiving them? Can they be sent to my email?

    Reply
    1. MileCards

      @Beth – They should have been in the welcome packet with your card. But you can call Barclays and they will issue a new set if you can’t find them.

      Reply
  27. Michael

    Hello,

    I am in an all-out battle with Barclays currently. I have had a UsAir Mastercard since 2005. Every year, I get my companion certificate mailed, no issues. Now, as I am ready to book travel, I couldn’t find it and called for a replacement. They told me that my account was changed to a no-annual fee account, and thus, my benefits were dropped. They refuse to reinstate the benefits, even with paying the fee. I’ve talked to a number of people – all unsuccessfully. The best they could suggest was to apply for the same card through Barclays, which I reluctantly did. And then they denied my new account request. When I contacted them, I was told that the decision was made because I already had a UsAir MC through them!

    I am beyond frustrated with them. My current account carries no balance, has never had a late payment, and I’ve been a customer for almost a decade. Severely disappointed with their customer service.

    Any suggestions?

    Reply
    1. MileCards

      @Michael – Can you send us a message with your first and last name via our Contact Us page? Will pass it on and see if someone can help at Barclays. If you don’t want to do that, an option is to file a complaint via the Consumer Financial Protection Bureau. The banks really stop in their tracks and pay attention when you do that, and you can file one here:

      http://www.consumerfinance.gov/complaint/

      Reply
  28. Nancy B

    I already made reservations to use $99 Companion Certificates, but now I need to travel for business and would be best if I could leave from the city we are travelling to. Can I send them home without me? Or will that void the tickets somehow?

    Reply
    1. MileCards

      @Nancy – If you flying on the way out with them it shouldn’t be a problem for you to miss the return. No guarantees, but since you’re not asking US Airways to fly you on a different day at the same price should be fine. But no need to alert them early; maybe say at the airport you couldn’t make it and will make your own arrangements to get home.

      Reply
  29. Tom Lee

    I have two questions:
    1) I searched on US airways website and found AA flight. Can I purchase the AA flight use my US airways master card and also got two $99 tickets for my two kids?

    2) How to get the $99 tickets for my kids? Do I must call to book the tickets, or I can do it online and there is option for the $99 tickets?

    3) if I have three children, can I book one tickets and get two $99 tickets for my two kids, and my wife book her ticket at full price and get another $99 for the third kid? We both have the US airways master card.

    Thank you

    Tom

    Reply
    1. MileCards

      @Tom- Unfortunately you can’t use it on AA flights even if they’re on the US Airways website at this time.

      For 2) yes you must call in to use the certificate, and 3) that will work if your wife also pays an annual fee on her US Airways card and has separate certificate.

      Reply
  30. Lee

    We flew from Milwaukee to gulf shores, al, thru Charloette, nc using a $99 companion ticket. My wife wants to go back a few days early while I want to stay the entire time on the ticket. Will we be penalised if she goes back early, even if she buys a new ticket? Would I be penalized flying by myself without my companion on the original return flight? Help

    Reply
    1. MileCards

      @Lee – Just tell them at the gate on the day of your flight that she couldn’t make it and will make her own arrangements. No guarantees but that shouldn’t be a problem, especially since you’re not asking them to let her fly free on the other day.

      Reply
  31. Western bound

    Two week family road trip this summer from Grand Canyon to Rushmore, including Primary cardholder, son, and husband. Can the companion certificate be used for Primary & son to Phoenix – then, husband one week later to Seattle – and then all three on same exact flight home out of Rapd City?

    Reply
  32. PADad

    Great information! I have a couple of travel vouchers from being bumped off of some oversold flights. My question relating to these companion certificates is I’m wondering if I can use those vouchers toward the purchase of my flight (at least $250), or to cover the $99 companion ticket.

    Reply
    1. MileCards

      @PADad – Officially you are supposed to use your US Airways MasterCard to pay for the first ticket. But it might be worth calling and trying with your vouchers, no harm in hearing them say no if they do.

      Reply
  33. Craig

    I received my U.S.Airways Dividend Miles card in November, 2013. I DID NOT RECEIVE ANY $99 TRAVEL COMPANION cards at that time. How do I get those? I have a premier world Master Card. I am planning on using the companion card in October, 2014. Will I receive the cards in time to book the flight?

    Reply
    1. MileCards

      @Craig – Give Barclays a call at the number on the back of your card. They can send you a one-time replacement set.

      Reply
      1. Bob

        I actually called Barclays and they sent me one in my credit card inbox while i was still on the phone with the woman. I was surprised with how easy that was.

        Reply
  34. Paul

    I’ve heard that in order to use the companion ticket you have to first go to the airport to pick it up… is this true? The closest airport to us is 125 miles away. This doesn’t make sense, why would they force you to go to the airport to just to pick upo a ticket, why can’t they simply mail it, or let you redeem the certificate on-line. I’d like to apply for the MC, but if this is true, it’s of no value to us. Thanks for your help

    Reply
    1. MileCards

      @Paul – That’s not true – they will automatically mail you the companion ticket voucher to your home address.

      Reply
  35. Chayne

    If my husband and I plan on two trips this year, one in June and one in October, can we use one of the companion tickets in June and the other in October? Or do you have to use both companion tickets at he same time?

    Reply
    1. MileCards

      @Chayne- Unfortunately both tickets must be used on the same flight at the same time. You could bring a third person along on your trip at the special $99 fare.

      Reply
    1. MileCards

      @Kevin – Yes, if you lost your companion certificate you can call Barclays and request they mail you a new one. It will take 2-4 weeks for the replacement certificates to arrive.

      Reply
  36. JAA

    I am the primary account holder. My husband also has a card in his name on the same account. Can he use the companion tickets for our children if I am not on the flight?

    Reply
    1. MileCards

      @JAA – Unfortunately it’s only good when the Primary account holder is one of the ticket holders on the flight.

      Reply
  37. Janine

    My sister lives in another state and we want to the companion ticket so that we can go on a trip together; however, we will be flying out of different airports but to the same destination. Are we able to use a companion ticket or do we have to be on the exact same flights?

    Reply
  38. IlsaVrett

    Hi…..I signed up for my card at the end of October, 2012. Did I get companion tickets then, after paying my annual fee or do I get them once my anniversary date passes??? 4 of us are travelling. Can I buy a ticket, use my 2 companion tickets and then use air miles for the 4th ticket???? Thanks.

    Reply
    1. MileCards

      @Ilsa- You should have received them then – you can call to ask for replacements, though they will expire soon and you will get another set after your anniversary date.

      As for 4 tickets – yes, just call and book the 3 tickets – one cash, two companion tickets. Then, separately, book the 4th ticket with miles on another phone call or using the US Airways website. Just make sure a miles ticket is available on the flights you want.

      Reply
  39. Kristian castellano

    If I were to buy a first class ticket can I fly my dad first class as it said all travelers must travel same class

    Reply
    1. MileCards

      @Rana – Officially that’s against the rules, but if you want to do that, just check all of you in online for the return trip. Then, whomever will actually travel just goes to the airport and takes the flight. Though probably polite to let the gate agent know 2 weren’t able to make it.

      Reply
      1. Susan

        What if it’s the primary ticket holder who doesn’t show up for the flight? Let’s say all three are checked in online for the return, but only the two companions actually make the flight?

        Reply
        1. MileCards

          @Susan – For the return flight probably nothing happens, people get sick, etc. But expect to pay more if the primary holder wants to fly at another time later.

          Reply
  40. Leslie

    Can you use award travel miles toward a flight (and get the flight fully paid for with miles) and use the companion pass?

    Reply
  41. Kristi

    How serious are they on this 14 day rule? I have a last minute trip that I am hoping to use a companion pass for – It is 13 days away. Can that be waived?

    Reply
    1. MileCards

      @Kristi- Wouldn’t count on a waiver – it’s a discount fare rule so probably set in stone, but can’t hurt to ask.

      Reply
  42. Nikki

    If I purchase a ticket for me and my companion, could I buy my 2nd companions ticket a while later, if it’s the same flight?

    Reply
      1. Nikki

        Thank you. I have one more question, are there different us airways MasterCards? I am looking at my companion fair certificate and it says I’m only allowed one companion ticket for $149. Does this mean I can only bring one person on for $149?

        Reply
  43. Cheryl

    Can I use my airline miles and still use the companion ticket? Or do I need to pay cash/credit in order to use the companion ticket.

    Reply
    1. MileCards

      @Lizette – It depends on whether the fare bucket you booked into originally is still available, and whether the new dates fall on the ‘blackout dates’ for the certificate. At minimum you’ll be faced with a change fee for *each* person which could make it more expensive than just buying a new ticket.

      Reply
  44. Chris

    I see that up to 2 guests may travel using the companion ticket. Does that mean for each use of the companion ticket you may take two guests? Or does each guest require their own companion ticket?

    Reply
    1. MileCards

      @Chris – Yes, you get one companion certificate, and that certificate lets you bring up to two guests at the companion fare on the trip with you.

      Reply
  45. Bob

    Can you purchase a First Class ticket and use the companion certificate for a second?? Same flight and traveling together..

    Thank you

    Reply
  46. David Bank

    Our card just renewed and we were notified we’ll receive the two companion coupons but have not yet gotten them in the mail. Is there any way we can book the tickets without the physical coupons in hand?

    Thanks!

    Reply
    1. MileCards

      @David- Yes you do need the certificate – they’ll ask for the code on the front of it and ask you to mail it in the next day. Very old school method, but unfortunately that is the process.

      Reply
  47. Val

    I want to purchase a First Class seat for my husband (who is 6’8″ and needs the leg room) and the $99 companion ticket for me to fly Coach. How do I do this online? Thank you.

    Reply
    1. MileCards

      @Val – This will sound absurd, but we called them and they say you can’t buy a first class ticket for one and have the companion come along. Apparently to them ‘companion’ has to ticketed in the same cabin. However…you are eligible to use your miles to request an upgrade. Call back after you ticket and put in the request. If you get a nice agent they will split the record and you can just request an upgrade for your husband. You might want to check that there is mile upgrade space first before buying the ticket, as often it is not available, and otherwise you will need to wait list and hope space opens before the flight departs.

      Reply
  48. Jennifer

    Hi! I am a secondary cardholder and the certificates arrive in my husbands name (primary card holder). Is there anyway for me to travel and use the two certificates without my husband traveling with us?

    Reply
    1. MileCards

      @Jennifer- Unfortunately no, the primary card holder needs to be the one who purchases and flies on the cash ticket.

      Reply
  49. R. R. Reed

    WE are anxious to use our companion ticket but are unable to get through to a human being on the phone. Is there a good phone number that will be answered to make a reservation and purchase tickets/

    Reply
    1. MileCards

      @Suzannah – Yes, they can on occasion be replaced. Just call the Barclays customer service number on the back of your card and note you misplaced the welcome kit with your companion certificate. They can send another one in 2-4 weeks.

      Reply
  50. Pat

    If we have a trip planned and are using a companion ticket and our plans change, can it be used for another travel date?

    Reply
  51. EVELYN QUE

    My card will arrive in a few days.Planning a trip on july 18.A welcome kit will be mailed shortly.Is the companion ticket included in that kit.How soon do you think i will received it.Do i have enough time to book a companion ticket? Or use an award miles that i will earn since i’m using my card right away to purchase my husband’ticket

    Reply
    1. MileCards

      @Evelyn – Unfortunately wouldn’t count on that. They don’t issue the companion certificate until the statement that has the first annual fee has been paid. So it could be another 2 months before you get one.

      Reply
  52. EVELYN QUE

    THE USAIR MASTER CARD IS UNDER MY NAME. I WILL USE IT TO PURCHASE MY HUSBAND’S TICKET AND I WILL GET A BONUS MILES AFTER USING IT AND PAYING MY ANNUAL FEE.ENOUGH MILES FOR AN AWARD TRAVEL.BUT IT’S TOO LATE TO USE THIS ON THIS UPCOMING TRIP.CAN I USE A COMPANION TICKET FOR MYSELF. MY HUSBAND FOR SURE WILL TRAVEL. I’LL TRAVEL ONLY IF I CAN GET A COMPANION TICKET OR AN AWARD TICKET.

    Reply
    1. MileCards

      @Evelyn – Yes, you can use the companion ticket for you as the companion. It’s completely transferable.

      Reply
  53. Curious

    Is there any option to purchase an international companion ticket, even if it’s more than $99? For example, do they give you a $199 international companion option?

    Reply
    1. MileCards

      @Carson – Unfortunately no. They will operate as separate airlines for quite some time – perhaps a year or more.

      Reply
  54. Stephanie Yohn

    I’m very upset this is at least the second time this has happened! My companion ticket must be purchased by 2/28/13 and my travel must be completed by 5/31/31. I would like to use it but we are traveling 6/19/13-6/26/13 for a wedding. called the company and they say there is nothing they can do. The new voucher was mailed on 5/28 and should arrive in 2-4 weeks. By then it will be too late as travel must be booked 14 days in advance.What the hell. This does not help me now. Once again I cannot use the items that I pay the yearly fee for, because they are in the mail????

    Reply
    1. MileCards

      Stephanie – Sorry to hear about that. Sounds like what they are sending you now is a replacement for a lost one. The original should have arrived back when your annual fee came around (sounds like that was in Jan / Feb) – either it got lost at home (looks like junk mail) or they forgot to send.

      Reply
      1. Stephanie Yohn

        No I have the original. My anniversary date is may 28th. That is when they charge me the fee and send out the new voucher. So there is a 2-4 week period of time were I do not have my voucher, which makes it actually like 6 due to the fact that one must book travel with voucher 14 days in advance. So technically I must book my summer travel before2/28 and travel before 5/31 which means I can not travel and use the voucher at all in june and am lucky to be able to travel by the end of July. I guess I’m just saying it is kind of a scam since I can’t travel with the voucher in the summer. The vouchers should be mailed to arrive at ones house before the old one expires! Or in the mean time someone at USAIR should be able to provide me with the voucher number to utilize while the new one is in the mail. I’m sure I’m not the only one this happens to! After I use my miles up. I am cancelling this card

        Reply
        1. Stephanie Yohn

          Actually I feel they should send out the voucher so it arrives by 2/28. Then I would be able to book and travel anytime using the voucher except for the blackout dates of course. There has got to be someone besides a person who doesny speak English very well and gets their answers from a book that I can talk to about this big problem.

          Reply
          1. MileCards

            @Stephanie – Yes that makes a lot more sense. Strange that they have that gap, first we’ve heard of it.

  55. Pat

    The card comes with 2 compnaion tickets @ $99 each if a full price ticket is purchased greater than $250 round trip to the same destination at the same time, for a total of 3 people, if used at the same time; with that being said, can a 4th ticket (@ full price) be purchased for a 4th person to travel with the other 3 people, we plan to travel together (4 adults) to an out of town family event. Thanks!

    Reply
    1. MileCards

      @Pat – Yes you can buy a 4th ticket on the same flight. Not sure you can have that person in the exact same reservation, but no reason that person can’t buy a ticket for the exact same flight as the other 3.

      Reply
  56. Ryan

    If there is a secondary card holder can that person use the $99 ticket for another person other than the other card holder?

    Reply
    1. MileCards

      @Ryan- As long as the secondary cardholder uses the card to purchase you should be able to bring whomever you’d like as the secondary cardholder’s companion.

      Reply
  57. Mike D

    My girlfriend and I are planning on flying from Virginia to California on July 11th. We will both be leaving at the same time, on the same flight. But she needs to return on an earlier flight (16th) and I will be staying until the 20th. Can I use the companion voucher on her flight? Note: Currently Her flight is cheaper.

    Reply
  58. Connie

    Thanks for the info. Does the flight have to be on US Airways metal or does it just need an associated US Airways flight number?

    Reply
    1. amber

      Can a $99 companion ticket be purchased when the full price flight is booked using dividend miles?

      Reply
  59. atferrer

    The card comes with two companion tickets. Do you have to use them on the same trip or can you split them up…for example if my husband and i travel roundtrip somewhere in November and then together again in December. Using one companion ticket in the first month and the second ticket in December.

    Reply
      1. tali

        there is a misleading comment above. all 3 people must travel at the same time. you can not split the companion tix.

        Reply
        1. MileCards

          @tali- Yes thanks for pointing it out. Was made under the assumption she had access to 2 companion certificates, which is not the case.

          Reply
  60. Samatha Brown

    What are the fees associated with the companion ticket? Also, does the the $250+ ticket have to purchased at the same time as the companion ticket or can I bok the $250 ticket through my company’s travel agenct and then purchase the companion ticket for the same exact flight?

    Reply
    1. MileCards

      @Samantha – There are some small taxes (usually around $10 or so) associated with the companion ticket. Unfortunately you can’t purchase the first ticket with your company’s travel agency. They require you use your US Airways Mastercard to purchase both tickets.

      Reply
      1. Sam Brown

        Ok, so if the credit card my company has on file is my USAirways card and they book a $250+ plane ticket for me am I able to purchase the comapinon ticket? If so, what next steps do I take, after my company’s travel agency purchases and issues my plane ticket (purchased w my USAir credit card) do I call USAirways to buy the compainon ticket and reference the purchased ticket?

        Reply
        1. MileCards

          @Sam- Unfortunately the base ticket has to be purchased directly from US Airways and issued at the same time as the companion tickets.

          Reply
  61. Angela Walker

    Can you use a companion fare on a multi-city destination? For example I would like to fly to San Francisco and from Los Angeles.

    Thanks

    Reply
    1. MileCards

      @Angela – Unfortunately no, just standard roundtrips qualify. They would call that an ‘open jaw’ and don’t allow that with the certificate. Probably best to buy a cheap ticket between San Francisco or Los Angeles if you can find one.

      Reply

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