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United Mileage Plus Club Card – Frequently asked questions

by on Sun June 28, 2015 • 286 Comments
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United Airlines credit cardsHere are answers to some of the most frequently asked questions we get regarding the United Mileage Plus Club Card from Chase.

(The information related to the United MileagePlus Club Card has been collected by MileCards.com and has not been reviewed or provided by the issuer of this card.)

How quickly can I get access to the United Clubs and lounges? After credit card approval, Chase will link your Mileage Plus number to United’s records of United Club members.

This process can take up to five days but is often faster.

At that point, you can enter any United owned lounge simply by telling them your Mileage Plus number or scanning your boarding pass.

A few weeks later, a formal United Club membership card will arrive in the mail — this is separate from your credit card. You will need this card to access lounges not owned by United, such as partner lounges internationally.

Do I have to be traveling on United to have access to the clubs? No, you can be traveling on any airline and enjoy access to the United Clubs as a benefit of your full membership. However, if you want to access the partner Star Alliance business class lounges you will need to have a same day ticket for a Star Alliance member airline flight.

Can I bring a guest with me into the club? Yes, at the United owned clubs you can bring 2 guests, or your spouse and your children under age 21. For partner lounges, you are allowed to bring one guest.

Does this card have an EMV ‘smart’ chip for foreign transactions? Not yet ….but Chase and United hope to roll this feature out soon. Once it is you will be able to ask for a replacement card free of charge.

How many miles will I earn? You will earn 1.5 United Mileage Plus miles per dollar you spend on the card, as well as 2 miles per dollar on United purchases.

I currently have a Presidential Plus credit card and want to switch to the United Mileage Plus Club Card. Will I need to go through a new application? No, you won’t as the fee structure is the same. You can request to be switched to the United Mileage Plus Club Card earning and benefit structure over the phone. They will issue a new card that has the same account number, but has a different 3 digit code on the back. But you will lose out on the opportunity to earn any introductory offer that’s available if you choose to apply for a separate, new account.

I currently have a United Explorer card and want to upgrade. Will I need a new application? If you have had the card for over a year, you can switch without changing accounts. However due to the federal CARD Act you cannot do so if you have had it for less than a year. In that case, you must apply for a new, separate account, though you will qualify for any introductory offer. You can find the latest one here.

Can I earn elite / Premier qualifying miles with this card? No, unfortunately there are no longer United credit cards that earn status qualifying miles available to new applicants. Current Presidential Plus credit card holders can continue to earn elite qualifying miles via their credit card spending.

I have a Presidential Plus credit card. Will that card automatically switch to the United Mileage Plus Club Card? No, your benefits will remain the same as a Presidential Plus credit card. That includes the ability to earn elite / Premier qualifying miles. You can ask to switch to the Mileage Plus Club card benefit, but would lose the elite qualifying mile feature.

If I choose to switch from a Presidential Plus credit card, what will happen to my account number? Your account number will remain the same, just the expiration date and CVV (3 digit number on the back of the card) may change.

If my international flight already allows a first bag free, does that mean I can check three bags free (using the two free bags of the Club Card)? No, you get the very first two checked bags free as a benefit of the card. In markets where the first bag is already free, you’ll get the second bag free, but not a third free.

Do I get two free bags on codeshare flights like Air Canada or Lufthansa? No, you get the free checked bag benefit only when the first flight you check in for is operated by United Airlines. United flight numbers operated by other carriers like Air Canada or Lufthansa are not eligible for the free checked bag benefit — the host airline’s rules will apply.

Can my spouse access the club using a secondary credit card account? No, if you offer your spouse a secondary credit card that will not include United Club access. Your spouse will have to open a primary account and pay the full annual fee to get club access when traveling without you.

Is there a discount for Premier level members of Mileage Plus? If you are a 1K Premier level member, you get a $60 credit toward the annual fee of any Chase United branded credit card.

What check-in lane can I use? You can use the ‘Premier Access’ check-in lane designated for Silver Premier members.

When do I board with priority boarding? You will board in Zone 2 of 5, which is along with United’s Gold Premier elite frequent flyers, but behind its most frequent 1K and Platinum frequent flyers.

Will I have free access to Economy Plus seating? No, unless you are a Premier level flyer with United you will have to pay for Economy Plus seat upgrades separately.

How do I signup for the Hertz President’s Circle benefit? Starting in January, 2015 you’ll be able to logon to Hertz.com to enroll in Hertz President’s Circle.

Will I get a waiver of change fees? No, the card does not offer a waiver of change fees on tickets – regular or award. It does however let you avoid the ‘close in’ booking fee. That’s a $75 fee charged if you buy an award ticket less than 21 days prior to departure.

More information about the United Mileage Plus Club Card…

United Mileage Plus Club Card review

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Chase Sapphire Preferred® Card

Miles dont expireas long as card is open
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Partner Offer

50,000 bonus points

Intro Offer

$0 introductory annual fee, then $95

Annual Fee

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Foreign Transaction Fee Waived

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286 thoughts on United Mileage Plus Club Card – Frequently asked questions

  1. Megan

    I earned around 60,000 points last year. Do those points disappear if I don’t use them in the year that they are earned?

    Reply
    1. MileCards.com

      @Megan – They expire after 18 months of no activity in your account. Anytime you earn or use miles, the clock on expiration extends 18 months for all of your miles.

      Reply
  2. ANNETTE

    I am the primary cardholder and my husband is an authorized user. Can I book a flight for him using our miles, or do we both have to travel on the same reservation?

    Reply
  3. Hilary Martino

    I want to use a vendor that does not accept credit cards … can I get cash out of my United Mileage Plus card and still get miles?

    Reply
  4. Michael

    So additional cardholders get the same perks as the cardholder; Premier access, Zone 2 boarding, access to economy plus seating.

    Reply
  5. Y L

    We are changing the structure of our company, how would I go about changing the primary user on the card? So that the new president gets the benefits and the miles go into his account? Will we lose our high credit line?

    Reply
  6. Luca

    Hi,

    I have two questions.

    If I apply for this card, can I link to it my already existing Mileage Plus number or should I link it to a freshly cerated Mileage Plus number?

    Can I have Chase Sapphire Preferred connected to my PNC account or should I have a bank account with Chase?

    Reply
    1. MileCards.com

      @Luca – You can use your existing Mileage Plus number when you decide to move points to United. And you can pay it from your PNC account – no need for a Chase bank account.

      Reply
  7. Boston Flyer

    I am a MileagePlus Explorer card-holder.

    My wife and daughter are going on a trip in a few months. If I purchase tickets using the MileagePlus Explorer card, will they get a free bag allowance? Or is that only if I travel with them?

    Reply
  8. Peter

    Just wanted to be sure I understood this correctly about the United Club Passes. Wife and I are traveling to Orlando next week and we have two passes. That means her and I have one pass a person. I have three kids 10 and under traveling with us. Do I have to purchase for them, too? Also, is it one pass per spouse and kids? If I only need one pass should I save the other one for a later date this year? Thanks for the help.

    Reply
  9. William Brown

    I recently (yesterday) purchased a trip with my American Express. Is it possible to transfer the charge over to my Mileage plus Card? My available balance was too low when I needed to purchase the ticket. I would really like to get credit for the miles since last year it would have made the difference between being elite gold instead of elite silver.

    Reply
  10. Jimmy dotson

    My wife is primary on our Mileage plus explorer card through Chase and I (husband) am secondary. Can “either or” both redeem miles for travel on this card?

    Reply
    1. MileCards.com

      @Jimmy – You can book tickets in the name of anyone you’d like using the miles in your wife’s account, which is where the miles from the card will accrue. But you can’t mix her miles with miles you might have from flying or elsewhere without fees which are usually not worth it.

      But very easy to book a ticket in your name using her miles with no additional fee.

      Reply
  11. Michelle

    I just got approved for the United Mileage Plus card online. It says in 7-10 business days, I will receive the card. I was hoping to purchase a plane ticket sooner then that using my United Mileage Plus card, but I do not have any of the card information. Is this possible or do I need to wait the 7-10 business days to physically get the card first. Thank you for your time!

    Reply
    1. MileCards.com

      @Michelle – You do need to wait to have it in hand – you might want to call 1-800-432-3117 and see if they can expedite it.

      Reply
  12. Katherine O'Sullivan

    I have 2 passes to the united club and tried to use today. I thought minor child (10 yrs old) would be allowed in based on my husband and I presenting our passes but I was told she needed her own pass. Is this correct?

    Reply
  13. Tony

    Is it possible to have the points accrued with purchases credited to a MileagePlus account other than my own (aka my spouse’s)?

    Reply
  14. Lisa Lupien

    I have had my Explorer card for 4 years. I never received any club passes which would be great because my husband and I travel a bit. We are booked for travel Oct 26. Is there someone I can contact to get some passes. I would love to have an opportunity to enjoy this benefit.
    Thank you

    Reply
    1. MileCards.com

      @Lisa- Strange – Give a call to the Chase number on the back of your card to check on it. Though you haven’t been missing much – the clubs are okay but nothing extravagant.

      Reply
  15. Nicole

    I just applied for the mileage plus club card. I have a united flight tomorrow and would like to use the benefits. If I buy the subscription and the card is approved can I be refunded?

    Reply
    1. MileCards.com

      @Nicole – Unfortunately no it won’t. You can buy premier access on a one time basis when you check in though.

      Reply
  16. Bob

    Hello- I was just approved for the Mileage Plus explorer card and received them in the mail.

    Do the 2 one time passes arrive separately from the card?

    and do I get a discount on a United Club membership? If so, does this apply to two people, including the second person who is a designated card holder. (The card is black)

    Thanks,

    Bob

    Reply
    1. MileCards.com

      @Bob – Yes they arrive separately around 30 days or so later. Unfortunately no discount on United Club memberships for Explorer Card holders. And no more discounts for a spouse / second membership.

      Reply
  17. Chay

    I have a flight in April 2017 that I booked using points and paid (taxes) using the United Explorer card. I want to know if my check bags will still be free if I cancel my card. Also, can I still access the united club lounge after canceling my card if I still have the 2 passes united sent me?

    Reply
  18. Joel S

    I have booked airfare with United.com using my explorer card as well as hotel accommodation with United.com with my explorer card.
    I have purchased many items on Amazon.de all with my explorer card. I have not seen any miles yet. I know the flight I booked won’t show up til I complete the flight , but why aren’t the others shown!?!?!

    Reply
    1. Lyric Harast

      How do I go about getting access to the club lounge in Manchester, England if I have lost my free passes and do not have my mileage card number with me?

      Reply
      1. MileCards.com

        @Lyric – Unfortunately the free passes don’t work if you don’t have them in hand. But no loss in your case, as there is no United Club in Manchester.

        Reply
  19. FrustratedCardHolder

    Dear United,

    I would like a refund for a “close in” booking fee which was “close in” because of United’s unprofessional handling of my companion fare voucher (Chase).

    7/22 I attempted to purchase a ticket using a companion certificate from Chase. I was told to input information at United.com. I received an email saying I would get an e voucher that could take up to 72 hours.
    7/25 The evoucher never arrived.
    7/26 – 7/27 I called United 4x (hung up on three times) to try to book with the companion cert. Each person asked for different information and had limited familiarity with the certificate.
    7/28 – finally got answer (and was not hung up on) that certificate would not work. Booked extra ticket in miles. Called about a ticket detail and was not informed there would be a “close in” booking fee.

    VERY frustrated about this. If United had sent me the evoucher information as promised, and I would have been able to book my ticket immediately – or at least understand immediately it was not possible. I spent days chasing down the answer. I am a business school professor – I can book a ticket.

    I was then told to explain my frustration using the customer service form online. I put in all information on Safari (error) and then Chrome (error) and contacted United on Twitter. They said, “Try a PC!” After I had given them a screen shot of my submission, and answered several questions about the bug. I asked if they could refund the fee and they said no.

    7/26 and 8/9 – agents submitted refund requests / # 21093201

    8/13 – I receive an email saying my refund request has been denied.

    I am out of here as a card member (20 years plus) if this cannot be resolved appropriately. Have spent approximately 3k in billable hours dealing with this.

    Thank you – my email associated with my mileage account was input with this comment.

    Frustrated

    Reply
  20. Matt

    If I forgot to put the purchase on my United credit card, can I show my card at check-in to get two free checked bags for my upcoming flight? Or does the ticket have to be purchased with the credit card to receive this benefit?

    Reply
    1. MileCards.com

      @Matt – Officially it needs to be purchased with your card, but if you’re nice it can’t hurt to ask. Don’t expect them to honor it though.

      Reply
    1. MileCards.com

      @KW – You should contact MileagePlus and if you have a duplicate account in your name, they might be able to merge them.

      Reply
  21. Ganzul

    HI
    I have MileagePlus Explorer card and now i would love to close this account for personal reason. Should I contact your office or i can just do it by online?

    Reply
  22. Eileem

    I’ve use my one pass for the lounge this month I’m traveling in August can I use my miles to purchase the one pass for the lounge

    Reply
  23. Murphy

    My daughter has an authorized user Mileage Plzs Club Card in my account, does she get any benefits when booking UA airfare? Any travel insurance?

    Reply
    1. MileCards.com

      @Murphy – She wouldn’t get any travel benefits like priority boarding. But she could be eligible for some of the travel protection like trip cancellation coverage. Call the number on the back of your card to get the details for your specific account.

      Reply
  24. vicky

    Hi
    I have a Mileage Plus premier silver card and this card was expired on 01/31/2016 & i would like to issue a new card.
    So please tell me the process of issuing a new card.

    Reply
  25. Aqueston

    You mention that with the mileage plus explorer card the 21 day $75 fee is waived. I just booked two tickets 14 days before traveling and was charged the $75 even though I used the card. Will chase refund this?

    Reply
    1. MileCards.com

      @Aquestion – It’s the MileagePlus *Club* card that offers the waiver. Unfortunately it isn’t waived with the Explorer.

      Reply
    2. MileCards.com

      @Aqueston – That fee is only waived for the United Club Credit Card, not the Explorer Card.

      Reply
  26. Jason

    I have an existing reservation on United – award ticket domestically. I just got the mileage plus explorer card and understand that I need to pay my taxes with the card to get the free checked bag benefit. If I plan to upgrade to Econ plus and use my united credit card to purchase the ticket would this give me the free bag benefit as the primary cardholder?

    Reply
    1. MileCards.com

      @Jason – If you didn’t pay the taxes with the card, and then pay for Economy Plus that may not get you the benefit. The key is paying for the initial ticket transaction with the card.

      Reply
    2. Sliderule43

      No. I paid my taxes with another card. I needed to change the date and paid a hefty fee. Didn’t get free baggage. It’s based on the initial transaction.

      Reply
  27. Dan

    I just received my United Mileage Explorer Card and when I try to use it at Costco for gas it asks me for a PIN which I don’t have. I called customer service for the card and they said this shouldn’t happen. What should I do to charge gas on this card?

    Reply
    1. Sliderule43

      I pay with new Costco Visa and get 4% rebate on gas.
      In store, I pay with my Chase Freedom Visa and get 5% through year end.

      Reply
  28. Mina

    My husband is United explorer card holder and flying to India with combination of United & Star Alliance airline. We wanted to know of we can we use the united club card at the lounge in Delhi, India (not United)
    since we have a very long layover? if not, is there a discounted rate that we can purchase a pass for at the New Delhi airport?

    Reply
    1. MileCards.com

      @Mina – No access with an Explorer Card. If you have the Club Card, it comes with a separate ‘United Club’ membership card. And that can get you in the Lufthansa, Singapore, or Air India lounges at Delhi if you’re flying United or a Star Alliance airline.

      Reply
  29. Josh

    My ticket was booked under my Boss’s United Mileage Plus Account and was paid for using his United Club Credit Card, will I get Priority privileges on my trip?
    Including Priorirt Checkin, Screening, Boarding…

    Thanks!

    Reply
  30. Dave

    I recently had to use another card to purchase my United flight. Will I still receive my free bag check since I am a cardholder?

    Reply
    1. Rachel

      I am the primary Pres Plus cardholder (my husband is on the acct). He also has a United Explorer card (he’s primary on this one). I booked flights for him and stupidly used the Pres Plus card. Now I’m trying to figure out if he will get Premier Access and zone 2 boarding or not. Any idea? I know his Explorer card is obviously linked to his United FF # so maybe he would still get it? Thanks.

      Reply
      1. MileCards.com

        @Rachel – Yes the priority boarding should be fine since it’s linked to his MileagePlus number. It’s the free checked bag that requires booking with the card.

        Reply
  31. Rich G

    Do you plan to come out with a new Presidential card or any card offering PQM for spending? Is there any chance of being grandfathered into that old program? This is a huge benefit that some of your competitors like Delta and American offer.

    Reply
    1. MileCards.com

      @Rich G – Nothing that we’ve heard so far, but it would be great, especially if it could help towards 1K qualification.

      Reply
  32. Hakan Ekstrom

    Hi,
    My wife and I have our own individual accounts with United Club. Can we combine/merge our FFM?
    Thanks.

    Reply
  33. mallen urso

    i just applied for and was approved for the milageplus chase card. i want to use it to purchase tickets. how do i get my card number?
    thanks!

    Reply
    1. MileCards.com

      @mallen – Unfortunately you won’t be able to use it until you receive it in person. You might want to call 1-800-432-3117 to see if it can be sent any faster.

      Reply
  34. Jamie

    Hello,

    I have a Mileage Plus Club and used miles to book a ticket. I may need to cancel the return flight. Will I be charged a fee?

    Reply
    1. MileCards.com

      @Jamie – If you want the miles back for the return part of the trip, yes it’s $200. If you don’t want the miles back, no fee. If you want to change to a later date or other change it will be $75 – $100.

      Reply
  35. Tor

    Are there currently any fees to transfer points from my card into my kids United Flyer accounts to purchase travel? They are all minors. In other words, how can I use points to purchase airline tickets for my entire family?

    Reply
    1. MileCards.com

      @Tor – Just book the travel from your account. You can book travel in anyone’s name directly from your account.

      Reply
  36. Long

    I just contacted United about sending a separate MileagePlus Club Membership Card since I haven’t received a Membership Card in the 3 months that I’ve had the MileagePlus Club Card. They said they no longer send these out. I asked how I would be able to access Star Alliance lounges and they said with a Chase MileagePlus Club Card, I wouldn’t be able to access those lounges.

    Reply
    1. MileCards.com

      @Long – Did you call 1-866-UA-CLUBS?

      They might be confusing this with the Gold Premier status cards, which they have stopped sending.

      Reply
    2. Rich

      Strange. I was approved for my credit card on April 20. My club membership card arrived three days later.

      Reply
  37. Vuong

    I just applied for the Explorer Card and requested an Authorized User. My wife has her own mileage number. Can United assign her mileage plus number to “her card”?

    Reply
  38. April

    Hello! I want to book flights for my parents using my Explorer Card. Their last name is different from mine. Will there be any issues when they check out online for the purchase? Or when they check in for their flight? Thank you!

    Reply
    1. MileCards.com

      @April – You can book flights for anyone you’d like with your Explorer Card. They won’t get the free bag unless they’re traveling with you, but otherwise no issues.

      Reply
  39. Mark

    I recently signed up for an United MileagePlus Club card. However, when I book travel my company requires that I use my corporate card. Will I still be able to gain Premier Access & Waive Baggage Fees (Up to 2 bags) despite having to use my corporate card?

    Reply
    1. MileCards.com

      @Mark – You’ll get the Premier Access but unfortunately you won’t get the bag fee waiver guaranteed when you book that way. You might have luck with an airport agent, but no guarantees.

      Reply
  40. Y.O

    I have purchased United flights from Chicago to Tokyo. The flight is code shared and will be operated by ANA. Can I access to ANA lounge with United club lounge pass?

    Thank you.

    Reply
  41. Bobby

    I have (two) United Club One-time pass and have three children, ages 4, 6, and 8.
    Can I bring my child in the lounge with me or do I have to purchase a pass for them as well. Thank you for souding confusing.

    Reply
  42. Alison

    I have a Silver Premium status (qualifies for one free checked bag) and an UnitedMileage Explore Card (qualifies for one free checked bag). Does this combination allow me to travel domestically with two free checked bags?

    Reply
  43. JP

    If I for example take a cash advance out of my mileage plus card for $1000, do I get 1000 mileage points? Or is it only eligible on actual purchases.

    Reply
  44. CeeGee

    My husband was primary owner on a Presidential Plus card and I have a spousal card. Unfortunately my husband passed away last July. I have been using and paying on this card since then. Is it possible for me to change this card into my name as primary? We have many accumulated miles which I don’t want to lose. The annual fee is paid through June 2016. Ive also booked a round trip to Aruba on this card and would like to add these miles, but am unable to access his Mileage Plus account. Any suggestions?

    Reply
  45. Yuki

    When I was trying to access the United Club, I was told that I need an access pass to get into the lounge, even though I told the front desk lady that I have United Mileage Plus Visa Card. She didn’t even bother to check my eligibility. Also I have yet to receive my lounge pass. I get my card December 2015.

    Reply
    1. MileCards.com

      @Yuki – It can sometimes take a couple months to receive them – and they do require you have the paper pass in hand to enter the club. Try calling the number on the back of your card to advise you haven’t received them.

      Reply
  46. Richard Lopez

    I booked two tickets with United and mistakenly used my American Express card instead of my Mileage Plus Explorer Visa card. I called United and the gentleman said all I have to do is show my Mileage Plus Explorer Visa card when checking my bags and the first two bags would be free. I just want to verify that is the case.

    Reply
    1. MileCards.com

      @Richard Lopez – Wouldn’t count on it. The card terms are pretty specific about requiring you purchase the ticket with the card. You might find a lenient agent, but don’t bank on it.

      Reply
  47. Mikey

    If I turn in miles from my mileage plus account, and we pay for the taxes and fees using my wife’s UA Explorer card, will we still get free luggage? Will the free luggage be only for her or for all of us?

    What about the priority boarding?

    THanks!

    Reply
    1. MileCards.com

      @Mikey – Yes you will get the free bag if you pay for the taxes with the card, and it’s a United operated flight. If you’re both on the same reservation, you will each get the first bag free, so two bags total. And priority boarding still applies.

      Reply
      1. Mikey

        Just to be doubly sure – the free luggage and priority boarding still apply if the miles are from MY account and we use MY account to make the reservations for the family, and use HER Explorer card to pay for the taxes and fees?

        And wow – that was a fast reply to my original post – thanks!!

        Mike

        Reply
        1. MileCards.com

          @Mikey – The key is after you book it, she needs to go into the reservation and include her MileagePlus number so it ties together. The extra safe way to do it is book the ticket – add her number after it tickets – then within 24 hours call United to see if the reservation shows that no bag fee will be charged. Or check the reservation online using this method:

          http://milecards.com/5831/how-to-verify-free-baggage-with-your-united-credit-card/

          There’s a 24 hour free refund policy, so you can refund it if it doesn’t take in the system.

          Reply
  48. Cam

    If I am an authorized user on my wifes’s Mileageplus Club card, can I access the club when traveling alone?

    Do I get the premier boarding benefit when traveling alone?

    Thank you

    Reply
    1. MileCards.com

      @Cam – Unfortunately no on both counts. The only card that generous for free authorized users is for American Airlines, with their Executive AAdvantage card.

      Reply
    1. MileCards.com

      @Aron – They’ll notify you when there’s a decision via email or mail. But their phone number is 1-800-432-3117.

      Reply
  49. mmt

    I was approved for the card a few days ago, and it shows in my chase online account. If i book an award at the first opportunity available (3xx days out) and I cancel the card at the one year anniversary to avoid the annual fee, do I get the free bags; or do I have to have the card active at boarding time to get the free bags?

    P.S. The reconsideration line was able to approve me for the card by reducing my credit limit on other chase cards. I was told the Club card has a $15,000 minimum credit limit.

    Reply
  50. Matt

    Can I apply for a United Credit card and use that card at the same time to purchase plane tickets or do I need wait until I received the card in the mail. I want to use the card to pay for the tickets so I can check bags in free.

    Reply
    1. MileCards.com

      @Matt – If you go through the process of buying a ticket you should see an option to apply on the itinerary review page – which says you get some sort of statement credit. That might let you buy on the spot with the card.

      Reply
    2. Michelle

      I recently booked a flight to Melbourne before I heard back about being approved for the credit card. I have a mileage plus card but once I receive my credit card is there a way to transfer those dollars for the double miles?

      Reply
  51. Nen

    I’ve applied for the United mileage credit card – promotion awarded 30,000 miles if I spend 1k. I applied like a month ago and still haven’t heard back. After my application was completed it specifically says not to apply again and wait for a response. well, still waiting….

    Reply
  52. Don

    I recently received my annual MileagePlus VISA Zone Fare Certificate for 2015-2016. However, this year the certificate did not come with anything that shows what the zones fares are. On the certificate, it refers to “these exclusive zone prices” but does not say what they are. Please send me a link to the chart which shows the zone fares. Thanks

    Reply
  53. Phoebe

    If I were to add different users to a single account, will we earn mileage separately if we have our own individual frequent flyer accounts? How will that be regulated?

    Reply
  54. SUSAN HAMPTON

    HELLO, I HAVE AN AMERICAN AIRLINES REWARDS PROGRAM. HAS AMERICAN MERGED WITH UNITED AND DELTA?

    ALSO, DO I AUTOMATICALLY GET POINTS WHEN A RESERVATION IS MADE IN MY NAME OR DO I HAVE TO GO ONLINE TO DO SOMETHING TO MAKE SURE I GET THE POINTS? IF SO, WHAT DO I HAVE TO GO TO TO ENSURE I GET THE REWARD POINTS WHEN A RESERVATION IS MADE?

    THANK YOU,

    SUSAN HAMPTON

    Reply
    1. MileCards.com

      @Susan – No, American has not merged with United and Delta. All three are separate.

      When you make a reservation there is field to input your frequent flyer rewards account number. If you forget, you can call the airline and ask them to add it to your reservation.

      Reply
  55. Nafisa

    If I have united milage plus club chase credit card, and if I am travelling from Columbus OH to Mumbai, how many pieces of baggage can I get to check in free, I am confused.
    1st bag is free n I pay for the 2nd bag OR 1st 2 bags r checked in free ????

    thank you

    Reply
  56. faraz

    Hi, If i book a flight on lufthansa and pay for it using my united mileage plus card and entering in my united frequent flyer number on the booking will i:

    A) receive the 2x miles per $ bonus
    b) Earn united qualifying miles towards my united status?

    What if i book on kayak?

    Reply
    1. Rikki

      If you book on Lufthansa, Kayak or any other way than through United, it will not be a United purchase and you will not get 2X miles, only 1.5X miles. If you book through United (even if you are booking a Lufthansa codeshare), you will get 2X miles.

      If you fly Lufthansa and use your MileagePlus number, you will receive MileagePlus miles and United Premier Qualifying Miles based on the chart(s) shown here:

      https://www.united.com/CMS/en-US/Marketing/CustComm/Promotions/Pages/AirlinePartnerDetails.aspx?ItemId=298

      Reply
  57. Amy

    My miles are about to expire in 3 days, and I just tried to sign up on e-miles (after reading one of your articles). However, it did not reset the clock. I want to use my miles for merchandise awards, but it says I’m not qualified. I am confused, I have 15k miles enough to get the award, but it wouldn’t let me! Thanks in advance for your help!

    Reply
    1. MileCards.com

      @Amy – Did the e-miles sign up miles post to your account yet?

      As for merchandise awards, the number to call for help is 1-866-322-4579 until 5:30 EST each weekday.

      Reply
  58. Brian

    Can I get additional Mileage Plus Club Visa cards for my family members that feed to my account? Is there additional annual fee for this?

    Reply
    1. MileCards.com

      @Brian – You can but unfortunately they won’t have any benefits associated with them. They’ll have to buy standalone club membership or apply for cards in their own name to get the full package of benefits.

      Reply
    1. Max

      I have a club card and a 1k… And I wanna link them together. We both have the same problem. Can you link them together

      Reply
      1. MileCards.com

        @Max – There should be no issue (though the only benefit the Club card adds to your 1K experience is lounge access) – just call Chase and see if they have the right MileagePlus number on file.

        Reply
  59. Alok

    I have a mileage plus card. However I did not receive any United club card along with that. Do I need that to get ;oung access or credit card is good enough. How do I get United club card?

    Reply
    1. MileCards.com

      @Alok – If you’re visiting a United operated lounge your boarding pass is enough. But if you’re visiting a partner lounge you’ll need the separate Club card. You can call 1-866-822-5827 to check what’s up with your separate card.

      Reply
  60. Dan

    Is the Club Card difficult to be approved for? I have scores in the mid 700’s with multiple accounts open and good credit history. I’ve held the Explorer for a few years and recently applied for the Club Card only to be denied. Stated not enough Gross Income which is currently around 45k working for a non-profit.

    I travel alot for work and would really like to have this card for the benefits it offers over paying $550 for an annual club membership. Is there anything I can do to try again, shift credit from other accounts, or upgrade straight from Explorer rather than a separate app specific to Club Card? Or am i just out of luck because I don’t make enough money??

    Thanks

    Reply
    1. MileCards.com

      @Dan – Upgrading might be an option, since it would avoid a big increase in your total credit lines. Give them a call and see if they can upgrade your Explorer.

      Reply
  61. sil

    just got approved for a united mileage plus card, how long will it take to update to united.com so I can redeem miles for any available seat

    Reply
    1. MileCards.com

      @sil – It should when you activate your card, though possibly sooner. You’ll know when you log in to United.com and do an award search whether it’s showing you all the available seats or not.

      Reply
  62. Brook

    Hello, I need to know if the name on my United Visa needs to match the name on my United frequent flier card. I never changed my name on my passport to my married name but my social security card was changed. I would apply for the card in my maiden name, but I do not know if I would be approved with the name not matching the name on my social security number. Help!

    Reply
  63. Missy

    Will the miles Im earning through spending on my Mileage Club card show up if I log into my United account? If so how long does that take?

    Reply
    1. MileCards.com

      @Bob – Just go to United.com and click on ‘Search for award travel’ in the box where you enter your origin and destination cities.

      Reply
  64. Jake

    Hi,

    I am traveling to Paris (CDG) and was wondering if my united club card will allow me access to the star alliance lounge? I have heard mixed things from United Club staff v. Literature on the internet.

    Thanks,

    Reply
    1. MileCards.com

      @Jake – Yes you can if you’re departing Paris on a Star Alliance flight. Make sure you bring your club membership card, not the credit card, to check in. It will have a Star Alliance logo on it which the lounge agents will use to identify you’re eligible for access.

      Reply
  65. Bridget

    Can I pull money out of an AM with this card? How much is the charge for that and are there any foreign fees for taking money from the ATM?

    Reply
  66. Steve

    “Can my spouse access the club using a secondary credit card account? No, if you offer your spouse a secondary credit card that will not include United Club access. However you can purchase a spouse membership to the United Club at a special discounted $250 spouse rate as a benefit for being a full member of the United Club.”

    I believe this is no longer true – United scrapped the spouse membership in June. I was told by the Club service desk that if a spouse wants club access when traveling alone, they have to have their own club membership at the full $550 price. Can you confirm this please?

    Reply
    1. MileCards.com

      @Steve – Thanks for the heads up – yes, they have to have their own club membership or own Club credit card at the full price – no discounts for spouse membership anymore.

      Reply
  67. Bryce

    How do I redeem rewards miles I’ve earned from my card? How long after spending 1000$ in the first three months of having the card are the 30000 reward points released?

    Reply
    1. MileCards.com

      @Bryce – Some people report getting it after the statement closes. Officially though it can be several weeks after you meet the requirements.

      Reply
  68. Caitie

    My husband is the primary cardholder for our MileagePlus Club Card, and I am an authorized user. I recently booked a reservation using my United account with him as a secondary traveler. Will the reservation automatically pick up that he qualifies for Premier Access, or does he need to be the one booking the reservation?

    Reply
    1. MileCards.com

      @Caitie – If his MileagePlus number is in the record he should get Premier Access boarding and security lanes no matter how it was booked.

      Reply
  69. Tai-Ning

    I live in the US and have had issues with other credit card companies when traveling outside the US. They put holds on my cards until I contact them via phone. I understand this is to prevent potential fraudual uasge, but it is a hasell to us. Since I have upcoming trips to Canada and Taiwan, do I need to contact anyone in advance about using my Chase United Mileage Plus Visa Signature card in either of these countries ? Thanks.

    Reply
    1. MileCards.com

      @Tai-Ning – Chase generally asks that you do not contact them in advance. No guarantees the fraud system won’t put a block if there is activity they deem suspicious though.

      Reply
  70. Kate

    I got an email that said my card was on its way 12 days ago and I still don’t have my card. Is there a way to check on the status?
    Thanks!

    Reply
  71. ania

    I am a MileagePlus.Club holder and just wanted to make sure if we get free checked baggage on domestic flights as well as international? And on domestic fllights, is carry-on free of charge?

    Reply
    1. MileCards.com

      @ania – Yes carry on bags are free, and the first 2 bags you check are free on both domestic and international. Though on some international flights the first bag or 2 are already free for everyone. So in those cases you don’t get much extra free.

      For example if a destination already lets everyone bring 2 checked bags free, you can’t use the card to get the 3rd and 4th bag free.

      Reply
    1. MileCards.com

      @edward – It will be automatically sent just before expiration. You can call the number on the back of your card for details.

      Reply
    1. MileCards.com

      @Leo – Unfortunately no, all the miles go into the owner’s account. And lounge access is only for when the primary cardholder is present.

      Reply
      1. Tracey

        Why is that? Why can’t United allow a spouse of a Presidential Plus primary card holder into a United Club if traveling alone? This makes no sense. You are “allowed in” if the primary card holder is traveling with you yet “turned away” if you are not.

        Can’t United set up some sort of system that places a spouses OnePass number in their files in order to let a spouse traveling alone into a United Club? It’s as though you are a non person if you are not with the primary card holder.

        Reply
        1. MileCards.com

          @Tracey – Unfortunately they want you to buy a separate membership. Delta is even more strict than United. If you have their equivalent card, you can’t even bring in a guest when you’re traveling with them.

          American is the most lenient. With their equivalent of the Club card, you can add a spouse as an authorized user for free, and authorized users get into the club even when the primary cardholder isn’t traveling.

          Reply
  72. OK216

    I know with the Ritz-Carlton card, if you reduce your credit limit to less than 4x the annual fee (people usually do $1500), you’ll get your annual fee refunded. I’ve not seen any reports of that with this card, but do you know if it works? And if so, would it carry over into future years or just that first year?

    Reply
  73. john

    Currently have a legacy Pres Plus card, should I ask to change to the mileage plus club card for the 1.5 miles per dollar or are premier qualifying miles worth staying with Pres+? What would be scenarios where each has an advantage over the other? Now that they got rid of 2 class upgrades with Avis on the Pres+ and both cards have equal Hertz benefits, I’m weighing my options.

    Reply
    1. MileCards.com

      @john – If you want to reach Premier Silver, Gold, or Platinum status and need the help of some PQMs then keep the Presidential Plus. Another advantage for reaching those levels is the card exempts you from the dollar requirements for reaching them (for example, you don’t need to spend $9,000 on United flights to reach Platinum if you hold the Presidential Plus – you just need to earn 75k PQMs by flying or earning from the card).

      If that doesn’t matter to you or you’re aiming for 1K or higher, then the United Club Card is your better bet.

      Reply
    1. MileCards.com

      @Barbara – They are converting them during the year – you can call the number on the back of your card to see if you can request one to be sent.

      Reply
    1. MileCards.com

      @Chuck – Minimum age is 18 as far as we know – but best to call the number on the back of your card to see if it’s different for your particular account. American Express has gone as low as 15 years old with some of its supplementary charge card members.

      And for entry to the United Clubs without a parent, 18 is the minimum age.

      Reply
  74. Sam

    im overseas trying to use my card and it asked for a pin. I do not have a chip what pin would it be looking for ?

    Reply
    1. MileCards.com

      @Sam – It may be your cash advance pin, but that’s not yet officially supported. It may be that the terminal can’t handle your signature card and is defaulting to other verification methods, which may ultimately not work with the card you have right now.

      Reply
      1. Jarrett OBrien

        I’m trying to use my Mileage Plus card and the ATM requires a pin, which I don’t have. I don’t have my debit card and need a cash advance. Any help is appreciated.

        Reply
        1. MileCards.com

          @Jarrett – Best to call the number on the back of your card – they have a collect call number as well – and they can help you out.

          Reply
  75. Ted

    Great info here. Thank you!
    I just applied for the United Mileage Plus Club Card and got approved. I understand that linking my Mileage Plus number to United’s records for Club members may take up to 5 days after which I can start accessing the lounges domestically.

    For access to partner lounges internationally, do I need to wait for the physical club membership card to arrive, or is there a way to print out a temporary card through my profile and use that?

    If the former, is there any way to contact United to speed up the process of getting the card? I am travelling in the next few days and trying to figure out my options. Thanks!

    Reply
    1. MileCards.com

      @Ted – Congratulations on the approval. You can call the United Airlines club hotline on 1-866-822-5827 to check. As far as we know there are no good substitutes for the actual membership card for the partner lounges.

      Reply
      1. Dani P

        When I was approved for the United MileagePlus Club Card, it then said that the new credit card information will be saved in my United.com profile and I may start using my account today to make purchases on United.com. I am trying to figure out how to access that information.

        Reply
  76. Todd

    I want all the benefits that come with this card as I often fly with UAL, but my company purchases the airfare. Will I get the Premier Access even though the ticket is not purchased with the card? I see that I will not get the free checked bags if the ticket is purchased on another credit card, but what about the Premier Access? Will this “status” be applied to my membership number and thus premier access automatically granted…or does it only work if i purchase my ticket with the Club card?

    Reply
    1. MileCards.com

      @Chris – No there isn’t, but they don’t get any of the travel or lounge benefits. You can buy a spouse lounge membership for $250. Otherwise, they need to apply on their own for a separate account.

      Reply
  77. iklai

    I want to know how it works with “Earn double miles on tickets purchased from United”. Is the double miles for the amount I spent on the ticket (e.g. spending $500 will earn me 1000 mileage plus miles) or the miles earned from traveling on the ticket purchased by card (e.g. traveling 3000miles travel will earn 6000 mileage plus miles). Also does this double miles apply to my spouse and kids’ tickets that I purchase with this card?

    Reply
    1. MileCards.com

      @iklai – It’s double the price you pay for the ticket. So if you buy a $300 ticket you get 600 miles on top of what you earn from flying. And yes if you buy tickets for others with the card you’ll earn 2x miles on the purchase price. But they will earn the miles for the actual flying.

      Reply
  78. Gregg Z

    Used mileage plus club card to buy my wife’s ticket my work paid mine. Her boarding pass was not premier and was in boarding number 4. So be aware this premier access does not apply to spouse if primary card holder does not have ticket purchased with the card. You would think for the higher cost this card it would be.

    Reply
    1. Sheri McGuire

      Gregg, I have the same issue. Purchased a separate ticket for my husband to travel internationally one week later than I could, using this card. He doesn’t get the club benefits or the extra free checked bag. I’m very disappointed for the cost of this card.

      Reply
  79. JimR

    Would United Explorer Card Benefits (first bag free, priority boarding) apply to tickets purchased through Travelocity while paying with the Chase United Card?

    Reply
  80. Ian

    I’m interested to know more about the process about changing cards from the Explorer to the Club card. The 50,000 bonus miles offer on the Explorer seems too good to pass up but I know I eventually want to switch over to the Club card to take advantage of the United Club membership and Luxury Hotel Collection on my international travels.

    As of right now, if I sign up for the Explorer card and spend $2000 in the first three months, I get 50k bonus miles and have the first year’s annual fee waived ($95). I understand that I need to wait a one year to change to the Club card but after that year is up and I ask to change cards, will I also be able to take advantage of the $0 intro annual fee ($395 value) that the Club card currently offers?

    Essentially, my question boils down to: Will I be able to get 50k bonus miles and waived annual fees ($490) in my first two years of holding a United card?

    Reply
    1. MileCards.com

      @Ian – If you want the $0 intro annual fee you’ll have to apply for the card separately rather than do a product upgrade / change. And no issues doing that. Just close or downgrade the other account if you’re not interested in it once you get the Club Card.

      Reply
  81. Mg

    My United Club pass renewal date is November 1, 2015 and the fee will appear on my Dec 2015 credit card bill. I have a trip on Nov 3, 2015 and want to use my United Club passes. How can I receive my passes in time?

    Reply
    1. MileCards.com

      @Mg – They will send you the new card sometime in October. Also, your if you’re visiting a United Club, they can just scan your boarding pass without the separate card.

      Reply
  82. John

    I have a Presidential Plus card that will expire the end of May, 2015. It is my understanding that unless I initiate the renewal process for the PP card it will be cancelled. Is that correct?

    Reply
    1. MileCards.com

      @John – That’s not our understanding. They should send you a new card near the expiration date, and it will be a Presidential Plus.

      Reply
  83. Dawn

    My United Club card has an expiration date of April, 2015. How do the renewals happen? Will I automatically be renewed and get a new card? I do not have automatic renewals set to “ON” in United profile.

    Reply
  84. Angie

    Hi, my husband and I have the United Mileageplus credit card and all four of us (including two children) are milaegeplus members. Do we need to pay for any bags going to PVR from EWR? We are checking in 4 bags. Thank you.

    Reply
    1. MileCards.com

      @Angie –

      For the Explorer Card the rule is each full cardholder (the one who pays the annual fee) gets one bag free for him/herself and one bag free for a companion on the same reservation. So 2 bags total in that case.

      If one of you has a card that’s just an authorized user card with no extra annual fee you won’t get any more than the 2 bags total for the trip.

      But if you and your husband each pay an annual fee separately…

      And if you keep your reservations separate (one for husband and one kid paid with his card, another for you and one kid paid with your card)…

      Then you could get 4 bags free with the Explorer Card.

      If you have a Club Card, then you’d get 4 bags free. 2 for the main cardholder and 2 for the traveling companion in the same reservation.

      Reply
  85. Elle

    Hello,

    I have flied with United Air in end Mar however the miles were not captured. May I know if there is any way I could earn back the miles?

    Thanks!

    BR,
    Elle

    Reply
  86. Rafael Li

    Hi! I just applied the Chase United Mileage Visa via the link from the United air website. It actually happened while I attempted to make a purchase of 4 tickets to FL. According to the United site the application of the new card will save me $50 ( state credits) on my booking.

    I just want to find out how this is going to work. The application actually is taking a few days for the approval. Yet I just used another other card of ours to go ahead to make a booking of the 4 tickets. Once we get aproved, is $50 credits going to show on the account? Or do we have to use the new card to make the purchase?

    Reply
    1. MileCards.com

      @Rafael – It should be a generic statement credit for any purchase on the card, not just a plane ticket – so you should be able to get it later. But best to call them after you get the card to double check.

      Reply
      1. Diane

        On the same token, I am about to purchase airfare but haven’t yet applied for the United card. I understand to get free checked bags you have to use the Mileage plus card for the reservation. Is that true? i understand that once I apply I may not get approved for several days but would like to make the reservation sooner and receive the benefits for the travel which would be approx 2 months from now. Any help would be appreciated thanks!

        Reply
        1. MileCards.com

          @Diane – Unfortunately yes you have to purchase your ticket with your card to get the free bag benefit.

          Reply
  87. george

    I have a Chase United MIleage Plus Club Card, with no fee for the first year. Great card but I’ll have to pay a fee after the first year which is coming up and I can’t afford it. Can I transfer to another Chase Mileage Plus card keeping same account # etc.?

    Thanks

    Reply
    1. MileCards.com

      @George- The law requires that you hold an account for at least a year before a card company can switch you to a different product with the same account number. Good news is there is a grace period from Chase after the fee is posted with United products, where you can cancel your card and get the fee refunded. So just call right after the fee hits and inquire, which should be past the one year mark.

      Though the better strategy would be to open a brand new MileagePlus account like the Explorer Card, as you can then qualify for a new intro miles bonus and (at the moment) no fee the first year again. That’s assuming it’s been over 24 months since you’ve opened an Explorer Card account.

      Then cancel the Club account if you don’t want it anymore.

      Reply
  88. Pam

    I have a mileage plus explorer card. I fly from a small airport in Parkers burg WV = PKB. Until this fall, the flights from PKB went only to CLE but I booked through United and always got miles as well as a free bag check. Starting in the fall 2014 Cleveland was no longer a hub. Now passengers flying PKB must go to IAD Dulles.. I still booked my flight through United website and the flight had a UA number. However I can no longer check in online at the United site nor do I get a free bag. I was told that Silver Airways does not honor the free bag. I had to pay $25 – but I did get 500 miles What makes no sense is that I only paid that on the way there – on way home from SFO – IAD – PKB I did not have to pay $25 for bag Is this correct? Certainly takes away the key benefit for me of having this credit card.

    Reply
    1. MileCards.com

      @Pam- Sorry to hear that. Basically United exited Parkersburg altogether and is selling tickets on Silver Airways. So unfortunately you don’t get the free bag when you begin your trip with Silver Airways. The reason you didn’t get charged on your return is that the bag fee is calculated based on who you start your trip with. So for your return, you started with United and the bag fee waiver works.

      For you and others in Parkersburg your Explorer bag benefit in some ways got cut in half.

      Reply
  89. James d Kardash

    … Visiting Family in Canada 🙂
    Hertz and a restaurant accepted my VISA card charge —“save-on foods” was unable to scan my card successfullyk

    Any help is appreciated … It’s tough letting Mom pay for stuff

    Reply
  90. Prateek

    On international travel, all passengers get 1 checked bag free. Do united mileageplus explorer card members get an additional checked bag that is free . That is their second checked bag will be free. I think that is the case but please confirm.

    Reply
    1. MileCards.com

      @Parteek – Unfortunately no, only the very first bag you check can be waived with the card, so on flights where it’s already free you pay for the 2nd bag. However with the United Club card, which offers the first 2 bags free, you would get the 2nd checked bag free.

      Reply
  91. Charles Dudas

    If my husband has a United ClubCard and a frequent flyer mile account and we both travel at the same time and he purchased the tickets on United ClubCard will United give me a frequent flyer number so I can add miles at the same time we both travel. At the moment I have a frequent flyer number and United informed me I should only have my husbands number and he would get my miles added. 6,000 for one flight he gets credit. I am with him and he paid ticket and would he get 12,000 points for two tickets at same flight?

    Reply
    1. MileCards.com

      @Charles – Yes you can get your own frequent flyer number assigned, and add it to the reservation for your seat. He does not earn miles in his own account for the miles you fly.

      He will though earn miles for the price of both tickets purchased with the card (for example if it’s $500 for both tickets he’ll earn 500 miles plus a 500 mile bonus).

      Reply
    1. MileCards.com

      @Jessica – Yes, it is upgradable based on the rules of the first ticket’s fare. These certificates only let you buy more expensive fare codes than the lowest typically available. The requirement is you buy a ‘U’ or higher fare code, which is a middle tier fare.

      Reply
  92. Candace del Portillo

    If I book an international trip using miles or using miles for an upgrade only, and then I have to cancel the trip due to an emergency, etc., wil my miles be reinstated?

    Reply
    1. MileCards.com

      @Candace – Yes, you can have them redeposited if you do it before you depart. For the upgrade, there’s no charge to redeposit. For a full award ticket it costs $200, though if it’s a genuine medical or other family emergency United may waive it, or you may be covered under the Trip Cancellation policy of the Club Card. Call the number on the back of your card to request a claim.

      Reply
  93. Alok

    I am travelling through Amsterdam, I have a miliageplus card. I am not travelling on star alliance airline. I dont know if United has a lounge there or not. Please advise if I can access a lounge on mileageplus card.

    Reply
    1. MileCards.com

      @Alok – There is no United-owned club there, only a Star Alliance partner lounge, so you’ll need to be flying on a Star Alliance airline to use it.

      Reply
    1. MileCards

      @Alok – If you have a Mileage Plus Club Card yes it does give you lounge access on domestic flights.

      Reply
  94. Bill

    i can not get a response from United, even though i’m a Premier member, for a Lounge card where the annual fee is waived for the first year.

    Reply
  95. David M

    If I get the spouse card, will the spouse card also automatically receive the silver level status for Checkin and Boarding? (Assuming the spouse does not already have a higher level of status with United Airlines.)

    Reply
    1. MileCards

      @David – Unfortunately no, the spouse card for $200 just gets the lounge benefits. It’s the same fee they charge to people who just hold club membership and want to add a spouse.

      Reply
  96. Heather

    Interested in purchasing the spouse option with the Club visa, will United automatically give the discounted price of $150? Their website lists $250.
    Thanks!

    Reply
    1. MileCards

      @Heather- Sorry we didn’t update this, but the spouse price increased to $250 earlier this year.

      Reply
  97. Ronald Gregoire

    I have a Chase/United MileagePlus Card. I received a MileagePlus Visa Zone Fare Certificate but misplaced the half that showed the zone fares. The certificate is good for travel until January 4, 2014. Can you provide the zone fare chart by email. Thanks…Ron

    Reply
  98. CarolM

    I applied for a Mileage Plus Card a couple of weeks ago and still have not heard back. Don’t credit card companies usually respond fairly quickly if you are approved or not. The only other card I had was issued under a parent’s card but it had my name on it. Please advise if their credit could have an impact on my establishing my own credit. Thank you.

    Reply
    1. MileCards

      @CarolM- Your parents credit shouldn’t have an impact, though if this is your first credit card Chase may want a longer history from you.

      Reply
    2. MileCards

      @CarolM – Try calling Chase. Their credit shouldn’t have an impact, but the fact that you haven’t had another credit card could be a factor.

      Reply
  99. ThereseKhu

    Can I use the Club card to book car rentals/hotels/airlines on the Ultimate Rewards site and earn extra points/miles?

    Reply
    1. MileCards

      @ThereseKhu – You’ll just earn the 1.5 miles per dollar you would booking normally. But, if you log in to Ultimate Rewards, and use the shopping link to go to Travelocity, you should earn 2 Ultimate Rewards points per dollar you spend at Travelocity booking travel. And that will be on top of the 1.5 United miles per dollar you earn on the Club card.

      Reply
      1. ThereseKhu

        That is great, thank you. Although I’m not sure how the math works. If I book travel with my Sapphire Preferred through Ultimate Rewards, I get 3 pts/dollar. If I use the shopping link to book through Travelocity and book with my Sapphire Preferred, I earn 4 pts/dollar right? So that mean’s Travelocity lets me earn 1 extra UR points with my Sapphire. If so, how does Travelocity let me earn 2 extra UR points with any other card?

        Reply
        1. MileCards

          @Therese – You get 2 points per dollar using any Chase card if you click the link to Travelocity from the UltimateRewards.com portal. And the Sapphire Preferred gets 2 points per dollar on top for any travel purchase. So our math was a off – it’s 4 points per dollar with a Sapphire Preferred using this method, not 3.

          Reply
  100. SuperKirby

    If I product change from the Explorer to the MP Club card after holding the Explorer over a year, will there be a soft or hard credit pull? thank you.

    Reply
    1. MileCards

      @SuperKirby – Chase does hard pulls for that and credit line increases from what we’ve heard. Amex tends to do soft pulls.

      Reply
      1. JenJen

        How about the opposite? What if I downgraded from the Club Card Visa to the Explorer? Will that be a soft pull instead because a credit increase isn’t necessary? Thank you.

        Reply
        1. MileCards

          @JenJen- Probably soft as you’re asking them to retain an existing line – but worth asking when you do it.

          Reply
      2. SuperKirby

        What if I had the Club card, then downgraded to the Explorer next year, then upgraded back to the Club card in 2015? When I upgrade back to the Club card in 2015, will that be a hard pull? Reason I ask is because I plan on upgrading/downgrading every year depending on if I reach Premier Gold or not. If I am Gold, I will get *A international lounges in which I won’t need the Club card. However if I am silver, I want the Club card back because I highly value *A lounges. Thanks..

        Reply
        1. MileCards

          @SuperKirby – It will probably be a hard pull. Good news is hard pulls go away after 2 years, and it looks like you may be doing this once every 2 years.

          Reply
  101. Rose

    I am already a United Mileage Plus member. If I become a Club card member, and then cancel after having acquired miles using the Club Card, are the miles I acquired deleted? Or do they stay in my account? I wasn’t clear after reading the promotional materials.

    Reply
    1. MileCards

      @Rose- No, the miles you earned will remain in your MileagePlus account. The only catch is they could expire in 18 months if you have no further activity (earning or spending miles) in your MileagePlus account. Any activity will reset the clock for an extra 18 months so you should have no problems.

      Reply
  102. Hal Dietrich

    My wife is flying United to Oregon with a ski club….the ticket is a group ticket purchase….We have a United Plus Card ….does she still get her first bag for free?

    Reply
    1. MileCards

      @Hal – Officially she’s not supposed to, the terms say you have to use the card for purchase. But in practice, it’s tied to her Mileage Plus account number. So if she puts that in her reservation she should get the free bag automatically. If not, have her show her credit card at check-in, some agents will waive the fee.

      Reply
  103. AnonymousRex

    Will this card (or any other airline card or program for that matter) be good for a discount off odd shaped luggage such as a surfboard? Currently (Sep2012) United charges $100 each way (!) for a surfboard. I would gladly trade my two free bags for free surfboard transport.

    Thanks for your help,

    AR

    Reply
    1. MileCards

      @Marilyn – No, change fees are not waived. However the fee to book a new award ticket less than 21 days prior to departure is waived.

      Reply
  104. Allison

    I was going to sign up for a Presidential Plus card last year – but the web site was down with the merger-and the site advised me to wait until the new cards were available. Now I find you no longer offer a card that brings elite miles. I feel quite cheated-had I know this I would have signed up by phone or at my bank!

    Reply
    1. MileCards

      @Allison- Yes it is unfortunate there was no warning about the end of the Presidential Plus for new applicants.

      Reply
  105. DeAnn

    I currently have the United Mileage Plus® Access Visa Card. Will I continue to have free annual Economy Plus seating and other benefits as long as I keep my account open in good standing, or will i be forced into one of their new cards? Thanks!

    Reply
    1. MileCards

      @DeAnn – The rep at Chase we spoke with says yes, they are still honoring the benefits for existing Access card holders.

      Reply
      1. UABrian

        This didn’t really answer the question.

        I also have a MP Visa Access Card that expires 11/12. It was replaced last year due to fraud with a MP Club branded card, but I called and confirmed the Access benefits still apply.

        Any word on if or when the legacy Access benefits will ever be forced to switch?

        Reply
        1. MileCards

          @UABrian – We’ve heard the legacy UA card benefits will stay in place for those who continue to renew the cards. No signs of a forced switch so far.

          Reply
  106. Lee

    If you swap a presidential plus card to this one and want to keep it as a master card, what kind of master card is it? Will it still be world elite like the old version? I’m a bit concerned they might reduce it to a plain world master card instead.

    Reply

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