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Citi tries backpedaling on Thank You airline mile transfer feature

by on Tue March 27, 2012 • No Comment

So after Dan’s Deals’ post on Citi offering 1:1 transfer of Thank You points into either British Airways or Singapore Airlines miles sometime in April…there is a bit of backpedaling.

Citi’s PR reps have contacted sites that posted the information to inform that Citi doesn’t *currently* offer mile transfer to these or any other programs:

“ThankYou members can redeem points for travel on any airline with no blackout dates in the ThankYou Travel Center. Currently ThankYou members cannot directly transfer their ThankYou Points to an airline.”

Which makes total sense.

But it leaves out any statement that they won’t be offering it in the future. The original source checked again with sources at Citi customer service and got the same answers that starting in April you will see the mile transfer feature.

An odd twist…our sense for now is Citi wants to control the launch of the feature as much as it can. So stay tuned to see what’s real here…


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