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Amex Gold benefits questions answered

by on Mon October 5, 2015 • No Comment
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While The Platinum Card gets most of the attention when it comes to premium American Express cards thanks to its generous airport lounge access options, there are two primary Amex Gold cards available: one is the traditional Gold Card with a $160 annual fee, and the other is the Premier Rewards Gold Card with a $195 annual fee.

The Premier Rewards Gold offers faster Membership Rewards point earning than the standard Gold Card via 3x points on flights booked with airlines and 2x points at gas stations and supermarkets, while usually offering a more lucrative sign on bonus.

Both stopped charging foreign transaction fees, and here is a rundown of frequent questions we see about card benefits for each.

Travel protection

Is there coverage for flight delays?

No, there isn’t, and in fact no American Express issued cards offer flight delay coverage. Other cards with flight delay coverage include the Chase Sapphire Preferred, Citi ThankYou Premier, and United MileagePlus Explorer Card.

Is there trip cancellation or interruption coverage?

No, there is no coverage to refund you if you need to cancel a trip purchased with your card. Several cards from other banks offer coverage, and you can read about them here.

American Express also sells separate trip coverage, but the prices aren’t always as good as buying from an independent insurance provider, or using a credit card with coverage built in.

What is baggage coverage?

If your bag is lost, stolen, or damaged while you’re traveling on a ‘Common Carrier’ ticket you purchased in full with the card, which includes most commercial airlines, trains, and cruises, you’ll get reimbursed up to $500 for checked bags and $1,250 for carry on bags. Some ‘high risk’ items like jewelry and electronic equipment are only covered up to $250.

What is the rental car collision coverage?

You get secondary coverage for rentals you pay for with your Gold Amex card. The rental must be for a card that’s valued at less than $50,000 when new, and excludes full sized SUVs like a Chevy Tahoe or Ford Expedition. Rentals in Australia, Ireland, Israel, Italy, Jamaica, and New Zealand aren’t covered.

Is there travel accident coverage?

Yes, depending on your card, you’ll have $100,000 – $250,000 in accident coverage if you pass away or are dismembered during a trip where your Common Carrier fare (airplane, train, cruise, etc) is paid in full with your Gold Amex. Your spouse, domestic partner, and kids under 23 are also covered. This doesn’t cover medical expenses for more common injuries, and you’ll need a separate travel medical policy for those situations.

Purchase coverage

What does purchase protection cover?

Starting November 15, 2015 purchase protection will reimburse you if an item you buy with your card is damaged, stolen, or even lost altogether within 90 days of the purchase. You get up to $10,000 in coverage per item, and most purchases of new goods qualify. Things like tickets, used items, refurbished items, antiques, carpeting or vehicles aren’t covered.

How does the extended warranty work?

When you make a purchase with your Gold Card, the manufacturer’s warranty is doubled for up to 1 additional year on warranties that are 5 years or less. Refurbished items aren’t covered, even if they come with a warranty, and if you buy an extended warranty that can’t be extended further unless it’s purchased directly from the manufacturer.

What does return protection cover?

If you buy something with your card, and the merchant won’t take it back within 90 days of the purchase, you can get up to $300 of the purchase price refunded by American Express. You’ll need your original store receipt in addition to the charge on your Amex statement.

Only ‘like new’ items can be returned and exclusions include tickets, formal wear, software, services, and vehicles, among other things.

Earning points

The Premier Rewards Gold Card earns:

  • 3x points on flights booked with airlines
  • 2x points at U.S. gas stations
  • 2x points at U.S. restaurants
  • 2X points at U.S. supermarkets
  • 1x points on all other purchases

The standard Gold Card earns:

  • 2x points for flights booked with airlines
  • 2x points at restaurants
  • 1x points on other purchases

Travel benefits

$100 airline fee credit

If you have a Premier Rewards Gold Card you have an annual $100 airline fee credit you can use to offset incidental fees like baggage and change fees.

The catch is you can only get the credit for purchases from a single airline you select each year. The credit is on a calendar year basis (January – December), and you can change your choice starting each January.

Gold Hotel Collection

If you book a hotel directly via American Express from its special Hotel Collection you can get a $75 credit on charges on your room bill besides the cost of the room itself, fees, taxes, and tips. Basically, it’s a $75 room credit to use for drinks, dining, wifi and other hotel perks during your stay.

You have to stay a minimum of 2 nights to qualify for the credit, and most hotels run in the $200 per night range. Think upscale, but not high luxury brands like Hyatt, Kimpton, and Westin.

ShopRunner membership

You get free two day shipping from many online stores with a free ShopRunner membership, which normally costs $79 a year.

 

Chase Sapphire Preferred® Card

Miles dont expireas long as card is open
Learn more

Partner Offer

50,000 bonus points

Intro Offer

$0 introductory annual fee, then $95

Annual Fee

$0

Foreign Transaction Fee Waived

Yes

Points Can Transfer to Airline Miles ?

Still confused? Have a question?

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"These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered."

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