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Note: As of May 2017, Delta has left Terminal 5 at LAX and is now at Terminals 2 and 3, with the Delta ONE check-in area not yet constructed.
Delta has a brand new super-premium check-in area at Los Angeles International Airport called Delta ONE at LAX that caps off fresh renovations of Delta’s Terminal 5, including an expanded SkyClub and new restaurants. You can read all about the facility here.
Delta ONE at LAX check-in is completely different from the traditional elite priority check-in area known as Sky Priority.
It has its own private entrance from the curb, a quiet waiting area, and an elevator with direct access to the security checkpoint line.
And it’s only available to a select group of fliers.
To access the facility, you’ll need one of the following:
Upgrades are OK for access as long as they’re confirmed before you arrive at the airport, and mileage tickets are valid as well as long as they’re in the required premium cabin. And companions are only allowed if they’re in the same reservation as you. No bringing your work buddy from coach through the experience.
Here are some examples of when you can and can’t get in…
Elite status has nothing to do with whether you can use the facility or not. If you’re a Delta elite and don’t meet the reservation requirements, you can use the usual Sky Priority elite check-in lobby.
How does it stack up?
American Airlines has a similar setup at LAX called Flagship check-in.
That check-in experience offers a personal escort of you and your bags to the front of the security line and is available to:
While Delta won’t have someone carry your bags to the very front of the line like American, Delta’s access policy is much more liberal.
There are almost 30 seats in Delta ONE on many flights to JFK versus just 8 seats in first class on American’s flights, and for international flights you don’t have to be ticketed in 3 cabin first class.
You just need to be flying in business class, which is much more common for business travelers.
United will be building a Global Services check-in facility with similar features, and will offer access to its Global Services members in any cabin and all passengers flying in 3 cabin first class. A business class ticket without Global Services status isn’t enough to gain entry.
So if you’re flying on an international business class ticket, or one to New York JFK, only Delta will give you access to a VIP priority check-in experience at LAX.
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