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Award change and cancellation fees 2014 by airline

by on Mon July 14, 2014 • 8 Comments
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Using miles for flight awards can be a great deal, but changing and refunding them often incurs fees.

The good news is many times the time fees on award tickets for changing dates, routes, or redepositing miles are less than those for regular paid tickets. And in some cases they’re so low you can use that to your advantage to book awards you’re unsure you’ll be able to take and wait for something better to open up.

Here is a MileCards.com round up of award change fees for all of the programs of U.S. airlines and international transfer partners of Amex Membership Rewards and Chase Ultimate Rewards.

U.S. airline reward change / cancellation fees

Alaska MileagePlan

Change date fee: Free up to 60 days prior to departure, $125 otherwise

Change destination fee: Free up to 60 days prior to departure, $125 otherwise

Refund / redeposit fee: Free up to 60 days prior to departure, $125 otherwise

Close-in booking fee: None

Waivers: Gold MVP members exempt from all award fees

See details at AlaskaAir.com

American AAdvantage

Change date fee: Free up to 21 days prior to departure, $150 otherwise

Change destination fee: $150

Refund / redeposit fee: $150 for first ticket, $25 for additional tickets redeposited at the same time

Close-in booking fee: $75

Waivers: Executive Platinum members exempt from all award fees. Gold and higher exempt from close-in fee.

See details at AA.com

Delta SkyMiles

Change date fee: $150

Change destination fee: $150

Refund / redeposit fee: $150 – must be done 72 hours prior to departure of first flight

Close-in booking fee: None

Waivers: Platinum and Diamond Medallion members exempt from award fees.

See details at Delta.com

Frontier Early Returns

Change date fee: $0 8 days or more before departure, otherwise $75

Change destination fee: $75

Refund / redeposit fee: $75

Close-in booking fee: None

Waivers: Summit members and Standard Awards exempt.

See details at FlyFrontier.com

Hawaiian Airlines HawaiiMiles

Change date fee: $50 ($30 for interisland flights)

Change destination fee: $50 ($30 interisland flights)

Refund / redeposit fee: $150 ($30 interisland flights)

Close-in booking fee: None

Waivers: No interisland change fees for Pulani Platinum members.

See details at HawaiianAirlines.com

JetBlue True Blue

JetBlue treats award tickets like paid cash tickets. Pay $75 for changes / refunds 60 days or more in advance. For changes less than 60 days out pay $75 for fares under $100, $100 for fares of $100 – $149, and $150 for fares of $150 or more.

Waivers: Mosaic level members are exempt from all change fees.

See details at JetBlue.com

Southwest RapidRewards

Southwest has no change or cancellation fees of any kind.

Spirit FreeSpirit

Change date fee: $110

Change destination fee: $110

Refund / redeposit fee: $110

Close-in booking fee: up to $100

Waivers: None.

See details at Spirit.com

United MileagePlus

Change date fee: $75 if more than 21 days in advance, $100 otherwise

Change destination fee: $200

Refund / redeposit fee: $200

Close-in booking fee: $75

Waivers: Platinum, 1K, Global Services exempt from all award fees. Silver and Gold no fee for date change more than 21 days out. Silver and higher and United Club Card holders exempt from close-in booking fee.

See details at United.com

US Airways Dividend Miles

Change date fee: $150

Change destination fee: $150

Refund / redeposit fee: $150

Close-in booking fee: $75 + $25 – $50 processing fee

Waivers: Chairmans members exempt from all award fees. Gold / Platinum exempt from close-in fee.

See details at USAirways.com

International airline reward change / cancellation fees

AeroMexico Club Premier

Change date fee: $26

Change destination fee: $26

Refund / redeposit fee: $26

Close-in booking fee: None

See details at AeroMexico.com

Air Canada Aeroplan

Change date fee: $90

Change destination fee: $90

Refund / redeposit fee: $90 up to 22 days in advance

Close-in booking fee: None

See details at Aeroplan.com

Air France / KLM Flying Blue

Change date fee: 45 Euros (no changes to ‘Promo Awards’, no fees for ‘Flex Awards’)

Change destination fee: 45 Euros (no changes to ‘Promo Awards’, no fees for ‘Flex Awards’)

Refund / redeposit fee: 45 Euros (no changes to ‘Promo Awards’, no fees for ‘Flex Awards’)

Close-in booking fee: None

See details at KLM.com

Alitalia Mille Miglia

Change date fee: None

Change destination fee: 55 Euros or 5,000 miles

Refund / redeposit fee: 55 Euros or 5,000 miles

Close-in booking fee: None

See details at Alitalia.com

ANA Mileage Club

Change date fee: None

Change destination fee: None

Refund / redeposit fee: 3,000 miles

Close-in booking fee: None

See details at ANA.com

Asia Miles

Change date fee: $25 or 1,000 miles

Change destination fee: $100

Refund / redeposit fee: $120 or 12,000 miles

Close-in booking fee: None

See details at AsiaMiles.com

British Airways Avios

Change date fee: $55

Change destination fee: $55

Refund / redeposit fee: Lesser of $55 or taxes / fuel surcharges paid. For example, a ticket where you paid $15 in taxes / fees would have the miles redeposited, no fee charged, but the $15 not refunded.

Close-in booking fee: None

Note: the above fees are for departures from the U.S. Departures from other regions have different fees you can see at the link below.

See details at BA.com

El Al Matmid

Change date fee: $60

Change destination fee: $60 – $125

Refund / redeposit fee: $60 – $125

Close-in booking fee: None

See details at ElAl.com

Emirates Skywards

Change date fee: $25

Change destination fee: $75

Refund / redeposit fee: $75

Close-in booking fee: None

See details at Emirates.com

Iberia Plus Avios

Change date fee: 25 Euros (if fees paid in Euros) / $40 (if fees paid in Dollars)

Change destination fee: 25 Euros (if fees paid in Euros) / $40 (if fees paid in Dollars)

Refund / redeposit fee: 25 Euros (if fees paid in Euros) / $40 (if fees paid in Dollars)

Close-in booking fee: None

Korean SkyPass

Change date fee: None

Change destination fee: None

Refund / redeposit fee: None unless done more than one year after ticket issued, in which case 10,000 miles are charged.

Close-in booking fee: None

See details at KoreanAir.com

LifeMiles Avianca / TACA

Change date fee: $150

Change destination fee: $150

Refund / redeposit fee: $50

Close-in booking fee: $25 processing fee for tickets booked anytime

See details at LifeMiles.com

Lufthansa Miles & More

Change date fee: $60

Change destination fee: $60

Refund / redeposit fee: $60

Close-in booking fee: None

See details at Miles-And-More.com

Singapore KrisFlyer

Change date fee: $0 for Singapore flights, $20 for partner flights, $75 within 24 hours of departure

Change destination fee: $12 when done online for Singapore flights, $20 partner, $75 within 24 hours of departure

Refund / redeposit fee: $30 greater than 24 hours prior to departure

Close-in booking fee: None

See details at SingaporeAir.com

Virgin Atlantic FlyingClub

Change date fee: $50 greater than 24 hours out

Change destination fee: $50 greater than 24 hours out

Refund / redeposit fee: $50 greater than 24 hours out

Close-in booking fee: None

See details at VirginAtlantic.com

 

 

 

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8 thoughts on Award change and cancellation fees 2014 by airline

  1. Joe Hetman

    Air France Award Ticket Refund.

    CDG-ORD Miles plus $350. Not Promo Fare but Classic Fare.

    If I cancel and pay the $50 cancellation fee, will the balance of the fees and taxes be refunded? Approximately $300 . I couldn’t find this issue addressed. Calling AF said yes but couldn’t tell me where that policy is found on their website. (they said miles will be returned).

    Reply
    1. MileCards.com

      @Joe – We haven’t tried it ourselves with Air France, but our experience with other airlines that have fuel charges / taxes is those get returned when the miles are returned.

      Reply
  2. Minku

    I want to cancel an Iberia Plus award ticket for which the taxes and fees were paid in USD. The customer service is saying the cancellation charges will be 40 USD, not 25 EUR only. That is almost 13 USD more than 27 USD as per correct exchange rate for 25 EUR.
    Would you know if they are right in this?

    Reply
    1. MileCards.com

      @Minku – If you paid the ticket originally in Euros, then the Euro rate applies (you get charged Euros which your bank then converts to dollars). If you paid the ticket in dollars, then that $40 applies. Thanks for the heads up – we have added that additional stipulation above.

      Reply
  3. Debra driver

    I want to change return to Italy from Feb 22 to maybe April 15 th 2015 out of necessity what is the cost ? My flight confirmation number is KWG6AI

    Reply
  4. heavenlyjane

    I need some clarification. Are these frees only relevant to award ticketing? I’d love to see the same list for cast ticketing as well. Thanks.

    Reply
    1. MileCards.com

      @heavenlyjane – They are for award tickets. For cash tickets we can consider that. They aren’t as discrete though because every fare filed can have its own change fee. For example at Delta they can range from $150 – $400, and that can change at any time depending on the fare they choose to make available when you purchase.

      Reply

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